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Office Clerk
Alera Group, Inc.
Needham, UAE
Full Time
Entry
Onsite
4 weeks ago
Mailroom OperationsOrganizational SkillsAttention to DetailTime ManagementVerbal CommunicationAccountability
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Mailroom OperationsOrganizational SkillsAttention to Detail
About the Role
Alera Group seeks an Office Clerk for their Property & Casualty team to support mailroom operations and office logistics. Responsibilities include sorting mail, preparing shipments, and maintaining equipment.
Key Skills for This Role
Mailroom OperationsOrganizational SkillsAttention to DetailTime ManagementVerbal CommunicationAccountability
Responsibilities
- Support day to day mailroom operations to ensure timely, accurate handling and distribution of all incoming and outgoing mail and packages
- Receive, sort, scan, and deliver mail and shipments to the appropriate departments and employees across the office
- Prepare outgoing mail by weighing, labeling, and processing shipments using postage and mailing equipment
- Track and maintain accurate records of mail activity, delivery timelines, and address updates
- Monitor and replenish postage, materials, and mailroom supplies to ensure uninterrupted workflow
- Operate and maintain mailroom and office equipment, including postage meters, copiers, and inserting machines
- Follow established procedures to ensure consistency, reliability, and compliance in all mailroom processes
- Identify and implement simple workflow improvements to increase efficiency and organization
- Support a clean, organized, and high functioning mailroom environment
Requirements
- High school diploma or equivalent preferred
- Experience in a mailroom, office operations, or administrative support environment preferred but not required
- Strong ability to manage high volumes of mail and tasks with speed and accuracy
- Detail oriented with a focus on precision, organization, and consistency in repetitive processes
- Ability to follow written and verbal instructions and complete tasks in a timely manner
- Clear communication skills and a reliable, service focused approach
- Comfortable working with mailroom and basic office equipment, with a willingness to learn new systems
- Ability to stay organized and productive in a structured, fast paced operational environment
- Strong sense of accountability and ownership over daily responsibilities
- Positive, dependable attitude with a willingness to learn and contribute to continuous improvement
Full Job Posting
Overview
- Office Clerk – Property & Casualty at Alera Group.
- Support risk strategy, client service excellence, and operational accuracy.
Responsibilities
- Support day to day mailroom operations to ensure timely, accurate handling and distribution of all incoming and outgoing mail and packages.
- Receive, sort, scan, and deliver mail and shipments to the appropriate departments and employees across the office.
- Prepare outgoing mail by weighing, labeling, and processing shipments using postage and mailing equipment.
- Track and maintain accurate records of mail activity, delivery timelines, and address updates to support operational accuracy.
- Monitor and replenish postage, materials, and mailroom supplies to ensure uninterrupted workflow.
- Operate and maintain mailroom and office equipment, including postage meters, copiers, and inserting machines.
- Follow established procedures to ensure consistency, reliability, and compliance in all mailroom processes.
- Identify and implement simple workflow improvements to increase efficiency and organization in daily operations.
- Support a clean, organized, and high functioning mailroom environment that enables broader team productivity.
Qualifications
- High school diploma or equivalent preferred.
- Experience in a mailroom, office operations, or administrative support environment preferred but not required.
- Strong ability to manage high volumes of mail and tasks with speed and accuracy.
- Detail oriented with a focus on precision, organization, and consistency in repetitive processes.
- Ability to follow written and verbal instructions and complete tasks in a timely manner.
- Clear communication skills and a reliable, service focused approach when supporting internal teams.
- Comfortable working in mailroom and basic office equipment, with a willingness to learn new systems and processes.
- Ability to stay organized and productive in a structured, fast paced operational environment.
- Strong sense of accountability and ownership over daily responsibilities.
- Positive, dependable attitude with a willingness to learn and contribute to continuous improvement.
Compensation and Benefits
- Salary range $45,000 – $52,000 per year.
- Comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.
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