Office Assistant C

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Hiring Unit: Faculty of Dental Medicine and Oral Health Sciences Position Summary:

• Provide accurate information on admissions requirements, deadlines, application procedures, supporting documentation, and other applicant-related matters.
• Respond to routine inquiries from students, applicants, and faculty members via email, telephone, and, when required, in person.
• Escalate complex, sensitive, or non-routine inquiries to the Admissions Officer or appropriate staff members.
• Review application files to ensure the completeness and accuracy of submitted documentation, including Academic Workbooks.
• Assist with the preparation, coordination, and distribution of routine admissions communications.
• Support the planning and administration of interviews, Multiple Mini Interviews (MMIs), and other admissions assessment activities.
• Assist with admissions processes, including applicant file reviews and evaluations.
• Compile admissions reports and statistical data, and maintain applicant databases.
• Provide administrative support and coverage during staff absences and vacation periods.
• Contribute to admissions-related special projects and process improvement initiatives as required.
• Provide support for Student Affairs activities and projects as needed.
• Liaise with applicants, faculty reviewers, and administrative units to facilitate the admissions process.
• Ensure compliance with university policies, admissions regulations, confidentiality requirements, and records-management practices.
• Identify and escalate discrepancies, missing documentation, or system issues affecting applicant files.
• Support admissions events, information sessions, orientation activities, and applicant outreach initiatives as required.