Office Admin - Fixed Term

Job Responsibilities ● Pick-up, sorting and distribution of daily incoming mail ● Pick-up, sorting and coordination of daily outgoing mail / courier packages ● Printing, photocopying and scanning of documents and updating data management systems ● Courier preparation - waybill creation, tracking of packages, contacting vendor to resolve issues related shipment delays ● Monitor and replenish office supplies ● Stocking basic kitchen supplies ● Assist with other administrative tasks or project-based work, as required Education and Professional Certification ● High school diploma required. A post-secondary education is an asset Work Experience ● 1-3 years of related experience in a similar role, business support service center, printing services industry within a fast-paced, high-volume environment during peak periods ● Experience working with printers ● Ability to follow processes and procedures safely and accurately ● Experience with Microsoft and Google suite of products is an asset

General Attributes ● Critical attributes of this position include: a positive, proactive “can do” attitude and excellent customer service, interpersonal and communication skills ● Strong work ethic, discretion in handling confidential information and ability to prioritize and adapt to changing demands and deadlines ● Must have strong organizational skills, meticulous follow-up and follow-through, good judgment and high attention to detail ● Confidence in ability to work in an ever-changing work environment Communication / Interpersonal Skills ● Clearly communicates efficiently and professionally ● Excellent discretion when dealing with sensitive information ● Ability to negotiate and influence effectively

Customer / Client Service ● Provides services according to predetermined requirements and quality standards. ● Escalates problems to team lead or manager if unable to resolve ● Ability to take initiative and very client service oriented Problem Solving / Judgment / Decision Making ● Excellent judgment and strong problem-solving skills, including a proactive approach to working with staff and clients at all levels while demonstrating flexibility ● This position follows straightforward guidelines and established practices; major issues are deferred to the team lead or manager to resolve