Observability Architect – Dynatrace

Lead enterprise Dynatrace implementation and rollout across applications, infrastructure, and cloud environments.

Define deployment strategies for OneAgent, ActiveGate, Kubernetes monitoring, cloud integrations, and application instrumentation .

Establish Dynatrace configuration and operational best practices.

Conduct application assessments and identify observability gaps.

Build and validate dashboards, alerts, service flows, dependency maps, and application health views.

Establish standards for monitoring critical business applications and services.

Lead troubleshooting and optimization of Dynatrace implementations.

Ensure implementations are scalable, secure, and aligned with enterprise architecture standards.

Architect and implement Dynatrace–ServiceNow integration for enterprise incident and event management.

Event ingestion

Alert filtering

Event correlation

Automatic incident creation

Incident enrichment

Assignment and routing

Deduplication

Priority/severity mapping

Business service mapping

Incident closure and feedback

Integrate Dynatrace with ServiceNow Incident, Event Management, CMDB, and related ITSM capabilities.

Optimize the integration to minimize alert noise and ensure only actionable events generate incidents.

Establish best practices for automated incident triage and escalation.

Define operational processes for enterprise monitoring and observability.

Establish monitoring coverage and health-check standards for critical applications and infrastructure.

Develop proactive monitoring strategies to identify performance degradation and potential incidents before they impact users.

Establish standards for alert thresholds, anomaly detection, noise reduction, and event prioritization.

Review monitoring effectiveness and continuously improve observability coverage.

Support major incident investigations through Dynatrace-driven topology, dependency, and root-cause analysis.

Conduct hands-on POCs and technical evaluations of Dynatrace capabilities and complementary observability technologies.

Evaluate new Dynatrace features and determine applicability to enterprise use cases.

Develop technical recommendations, reference architectures, and implementation roadmaps.

Benchmark observability solutions and recommend improvements to the enterprise monitoring strategy.

Establish an enterprise observability governance framework.

Create implementation checklists and certification standards for application onboarding.

Review and certify application observability implementations against established gold standards.

Partner with application, cloud, DevOps, SRE, infrastructure, and ITSM teams to drive adoption.

Conduct technical workshops and enablement sessions for engineering and operations teams.

Required Technical Skills

Strong hands-on experience with Dynatrace SaaS .

Deep knowledge of Dynatrace Application Observability and Infrastructure Monitoring.

Experience with:

OneAgent

ActiveGate

Kubernetes monitoring

Application monitoring

OpenTelemetry

Logs and metrics

Service flow and topology

Davis AI / anomaly detection

Dashboards and reporting

SLOs/SLIs

RUM

APIs and automation

Experience designing enterprise-scale Dynatrace architectures.

Strong experience integrating Dynatrace with ServiceNow ITSM/Event Management .

Knowledge of ServiceNow Incident Management, Event Management, CMDB, and Service Mapping.

Experience designing event-to-incident workflows.

Understanding of alert correlation, enrichment, routing, deduplication, and noise reduction.

8+ years of experience in infrastructure, application monitoring, SRE, DevOps, or observability.

4+ years of hands-on Dynatrace experience.

Experience leading enterprise observability implementations.

Experience working with large, distributed application environments.

Dynatrace certification preferred.

ServiceNow certification or implementation experience preferred.

Experience developing enterprise architecture standards and reference architectures.

Experience working directly with customers and senior technology stakeholders.

The success of this role will be measured by:

Enterprise Dynatrace Gold Standards established and adopted.

Successful rollout of Dynatrace across targeted applications and infrastructure.

Improved monitoring coverage and application visibility.

Reduction in alert noise and false-positive incidents.

Successful Dynatrace–ServiceNow ITSM integration.

Improved incident detection, triage, routing, and resolution.

Increased use of topology and dependency information for root-cause analysis.

Standardized observability architecture across application teams.

Successful POCs and recommendations for emerging observability technologies.

Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Candidate Privacy Policy

Orion Systems Integrators, LLC and its subsidiaries and its affiliates (collectively, “Orion,” “we” or “us”) are committed to protecting your privacy. This Candidate Privacy Policy (orioninc.com) (“Notice”) explains:

What information we collect during our application and recruitment process and why we collect it;

How we handle that information; and

How to access and update that information.

Your use of Orion services is governed by any applicable terms in this notice and our general Privacy Policy .