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Nutanix Engineer / Networking IT Support Engineer - United Arab Emirates
ITproposal
Abu Dhabi, UAE
Freelance
Mid
Field
2 weeks ago
Nutanix (AOS, AHV, Prism)Networking (TCP/IP, VLANs, DNS, DHCP, routing, switching)CCNAVMwareHyper VBackup and Disaster Recovery
Free
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Nutanix (AOS, AHV, Prism)Networking (TCP/IP, VLANs, DNS, DHCP, routing, switching)CCNA
About the Role
We are seeking an experienced Nutanix Engineer / Networking IT Support Engineer to provide Break & Fix support services across enterprise infrastructure environments in Abu Dhabi.
Key Skills for This Role
Nutanix (AOS, AHV, Prism)Networking (TCP/IP, VLANs, DNS, DHCP, routing, switching)CCNAVMwareHyper VBackup and Disaster Recovery
Responsibilities
- Provide onsite and remote Break & Fix support for networking and infrastructure related incidents
- Deploy, configure, and manage Nutanix HCI environments (AOS, AHV, Prism)
- Perform system upgrades, patching, and lifecycle management activities
- Troubleshoot and resolve hardware, software, virtualization, and network issues
- Diagnose and resolve network connectivity problems involving TCP/IP, VLANs, DNS, DHCP, and related technologies
- Implement and support backup and disaster recovery solutions
- Respond to critical incidents and service requests within agreed response times
- Collaborate with global and regional teams on infrastructure and cloud related projects
- Maintain accurate technical documentation, incident reports, and service records
- Ensure professional interaction with end users, stakeholders, and customers at all times
Requirements
- Minimum 5 years of experience in infrastructure, virtualization, networking, or IT support engineering
- Strong hands on experience with the Nutanix ecosystem (AOS, AHV, Prism)
- Experience supporting VMware and/or Hyper V environments
- Solid understanding of networking fundamentals, including TCP/IP, VLANs, DNS, DHCP, routing, and switching
- Proven experience providing Break & Fix support in enterprise environments
- Ability to diagnose and resolve complex infrastructure and networking issues
- Experience with backup and disaster recovery solutions
- Valid CCNA Certification (Cisco Certified Network Associate)
- Fluent English communication skills (spoken and written)
- Ability to work independently in customer facing environments
Full Job Posting
About the job
- Nutanix Engineer / Networking IT Support Engineer (Break & Fix Support) in Abu Dhabi, United Arab Emirates.
- Employment Type: Freelance (On Call Basis). Priority: High (Immediate Hiring).
Key Responsibilities
- Provide onsite and remote Break & Fix support for networking and infrastructure related incidents.
- Deploy, configure, and manage Nutanix HCI environments (AOS, AHV, Prism).
- Perform system upgrades, patching, and lifecycle management activities.
- Troubleshoot and resolve hardware, software, virtualization, and network issues.
- Diagnose and resolve network connectivity problems involving TCP/IP, VLANs, DNS, DHCP, and related technologies.
- Implement and support backup and disaster recovery solutions.
- Respond to critical incidents and service requests within agreed response times.
- Collaborate with global and regional teams on infrastructure and cloud related projects.
- Maintain accurate technical documentation, incident reports, and service records.
- Ensure professional interaction with end users, stakeholders, and customers at all times.
Required Skills & Experience
- Minimum 5 years of experience in infrastructure, virtualization, networking, or IT support engineering.
- Strong hands on experience with the Nutanix ecosystem (AOS, AHV, Prism).
- Experience supporting VMware and/or Hyper V environments.
- Solid understanding of networking fundamentals, including TCP/IP, VLANs, DNS, DHCP, routing, and switching.
- Proven experience providing Break & Fix support in enterprise environments.
- Ability to diagnose and resolve complex infrastructure and networking issues.
- Experience with backup and disaster recovery solutions.
- Scripting experience with PowerShell and/or Python is advantageous.
Mandatory Requirements
- Valid CCNA Certification (Cisco Certified Network Associate).
- Minimum 90% pass score on the induction assessment.
- Fluent English communication skills (spoken and written).
- Ability to work independently in customer facing environments.
- Professional demeanor and strong customer service orientation.
Preferred Qualifications
- Nutanix Certification (NCP or higher).
- Experience with cloud platforms such as AWS, Azure, or GCP.
- Knowledge of automation tools such as Ansible and Terraform.
- Experience supporting enterprise networking infrastructure.
Soft Skills
- Excellent verbal and written communication skills in English.
- Strong professionalism and customer facing skills.
- Ability to remain calm and effective during critical incidents.
- Proactive problem solving mindset.
- Strong organizational and time management skills.
- Ability to work collaboratively within distributed teams.
- Commitment to delivering high quality technical support and customer satisfaction.
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