Nurse Coordinator

• Monitors an NMDP stem cell donor during and after an adverse event
• Investigates and monitors a NMDP recipient qualifying adverse event.
• Prepares data and presents summaries of donor and recipient adverse events for review to appropriate internal parties and externalagencies as needed.

• Prepares data and presents summaries of donor and recipient adverse events for review to appropriate internal parties and externalagencies as needed.
• Performs root cause analysis and investigation of events identified in the Quality Incident system or through FormsNet, as applicable.
• Collaborates with Case Management staff and Network members regarding incident recognition, protocol deviations, documentation, follow-up, and other quality assurance issues.
• Acts as liaison with NMDP Quality in identifying and reporting trends related to quality assurance.

• Acts as liaison with NMDP Quality in identifying and reporting trends related to quality assurance.
• Communicates with key NMDP stakeholders when a serious event is identified as a potential risk management concern.
• Mitigates risk by active participation in problem solving and appropriate interventions during an event as well as effective communication post-event.
• Consults with Legal as needed.

• Mitigates risk by active participation in problem solving and appropriate interventions during an event as well as effective communication post-event.
• Ensures awareness and education regarding maintenance of donor confidentiality.
• Coordinates medical care of donors with long-term complications.
• Assists with the procurement of financial assistance for donors who experience financial difficulties due to post-donation complications.
• Serves as a resource regarding essential information, comprehension, and voluntariness to ensure informed consent.
• Acts as liaison to donor insurance carrier and Third Party Administrator (TPA) for disability and medical claims.
• Other duties as assigned.

Knowledge of

• Common medical diseases and disease management.
• General health assessment.
• Collection and analysis of pertinent data and/or clinical findings.
• Health care confidentiality standards.
• Basic computer applications.

Ability to

• Effectively summarize and communicate complex medical information.
• Evaluate health issues from various sources.
• Solve complex problems making timely and sound decisions.
• Demonstrate critical thinking skills.
• Exercise independent judgment utilizing appropriate resources.
• Handle multiple issues with flexibility and appropriate prioritization.
• Exhibit strong customer service skills.
• Show proficiency in computer software such as Microsoft Office programs.

• Minimum Education: RN required; BSN preferred.
• Five years’ experience as a nurse in medicine or a medicine subspecialty area unless BMT-specific, then two years.
• Two years of experience in a position that involved quality assurance strongly preferred.
• Clinical knowledge of health conditions and related treatments.

• Requires some flexibility in work hours to meet business need.
• PREFERRED QUALIFICATIONS: (Additional qualifications that may make a person even more effective in the role, but are not required for consideration)
• Foreign language skills desirable.
• Certification as a Transplantation and Cellular Therapy Certified Nurse (TCTCN®)
• Knowledge of stem cell transplantation, product collection and HLA typing.
• Donor health issues related to stem cell donation.
• Basic clinical research.