Night Shift Supervisor (Front Desk)
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Delta Hotels by Marriott is seeking a Night Shift Supervisor for the Front Desk to oversee night operations, including cashier duties, guest check-ins, and team support. Requires at least 1 year of related work experience and 1 year of supervisory experience.
Key Skills for This Role
Responsibilities
- Complete designated cashier and closing reports in the computer system
- Review shift logs/daily memo books and document pertinent information
- Contact appropriate individuals or departments to resolve guest calls, requests, or problems
- Process all guest check ins by confirming reservations, verifying identity, requesting payment, assigning room, and issuing key
- Sell rooms to guests without reservations based on availability
- Ensure rates match market codes and document exceptions
- Ensure checks from outlets are scanned and charged to room
- Assist management in training, evaluating, counseling, disciplining, and motivating employees
- Serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process
- Report accidents, injuries, and unsafe work conditions to manager
Requirements
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
- At least 1 year of supervisory experience
- Ability to stand, sit, or walk for an extended period
- Ability to move, lift, carry, push, pull, and place objects weighing ≤25 pounds
Full Job Posting
Position Summary
- Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process al
Additional Responsibilities
- Assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
- Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
- Speak with others using clear and professional language; answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others.
- Ensure adherence to quality expectations and standards.
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
- Perform other reasonable job duties as requested by Supervisors.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience.
- Supervisory Experience: At least 1 year of supervisory experience.
- License or Certification: None
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Delta Hotels and Resorts®
Sales Manager
Jiddah, KSA
Delta Hotels by Marriott seeks a Sales Manager to proactively solicit and handle sales opportunities, build long-term customer relationships, and achieve sales goals. The role involves managing sales activities, developi
Mgr-Sales
Jiddah, KSA
Delta Hotels and Resorts in Jeddah is seeking a Sales Manager to proactively solicit and handle sales opportunities, build long-term customer relationships, and achieve personal sales goals. The role requires a degree in
Guest Experience Expert
Jiddah, KSA
Delta Hotels and Resorts is hiring a Guest Experience Expert to create memorable guest experiences. Responsibilities include processing operational needs, addressing guest requests, completing reports, and sharing local
Guest Experience Expert
Jiddah, KSA
Delta Hotels and Resorts is hiring a Guest Experience Expert to create memorable guest experiences. Responsibilities include processing operational needs, addressing guest requests, completing reports, and sharing local
Dual Property Cost Controller
Doha, QAT
Delta Hotels and Resorts seeks a Dual Property Cost Controller in Doha. The role involves checking financial documents, maintaining records, preparing reports, and performing period-end closing procedures. Requires high
Accounting Clerk Delta City Center
Doha, QAT
Delta Hotels and Resorts seeks an Accounting Clerk at Delta City Center in Doha. The role involves checking financial documents, maintaining records, preparing reports, and performing period-end closing procedures. Requi
Technician-HVAC-Senior
Jiddah, KSA
Delta Hotels and Resorts is seeking a Senior HVAC Technician to inspect, repair, and maintain HVAC, air quality control, and refrigeration equipment. The role requires at least 3 years of related work experience, EPA Uni
HVAC Technician
Jiddah, KSA
Delta Hotels and Resorts is seeking an HVAC Technician to inspect, repair, and maintain HVAC, air quality control, and refrigeration equipment. The role requires at least 3 years of related work experience, EPA Universal
Sales Manager
Jiddah, KSA
Mgr-Sales
Jiddah, KSA
Guest Experience Expert
Jiddah, KSA
Guest Experience Expert
Jiddah, KSA
Dual Property Cost Controller
Doha, QAT
Accounting Clerk Delta City Center
Doha, QAT
Technician-HVAC-Senior
Jiddah, KSA
HVAC Technician
Jiddah, KSA