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Key skills for this role
Balances room accounts accurately
Balances room accounts in a timely manner
Balances cash, credit cards, direct bills, vouchers, and other hotel accounts accurately and on time
Quickly locates sources of out-of-balance situations
Makes appropriate adjustments or corrections to accounts
Prepares accurate and useful reports
Coordinates audit procedures with a minimum disruption to the front desk computer system
Computes mathematical calculations accurately
Keep written logs of no-shows
Successfully completes daily report to fax to Woodbury Corporation
Ensures that security cameras are functioning properly
Completes all Express checkoutsPersonal Development
Solves difficult problems which occur on the job
Finds better ways to do the job
Reports unusual guests situations to the next shift
Asks questions to immediate supervisor when necessary
Fully understands the computerized reservation system
Operates the telephone system
Uses judgement when enforcing hotel policies
Teaches others how to do the job
Learns technical information quickly
Divides attention among several tasks taking place at the same time
Balances shift accurately
Accepts opportunities to cross-train for other positions
Skip the repetitive application forms
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Has no unexcused absences
Gives 2 hours advance notice when absence is anticipated
Is prompt in reporting to work
Is prompt in reporting to front desk meetings
Wears appropriate uniform for the position
Personal appearance is appropriate for the position
Works at a rate sufficient to keep pace with the job demands
Accepts work assignments without complaints
Help co-workers with their job duties when needed
Seeks out work assignments rather than wait for a supervisor’s direction
Able to work independently, ability to prioritize and ability to multi-task
Ability to type 30 - 35 wpm
Requires standing/walking/bending throughout shift and able to lift, carry and push up to 75 lbs
Great customer service skills, verbal, and written skills
Able to demonstrate problem solving skills and ability to project a positive attitude over the telephone.
Able to work all shifts and flexible schedules including weekends and holidays
Valid driver's license
High school diploma or equivalent
Exceptional customer service skills
Excellent verbal and written communication skills
Basic computer skills
Availability to work a variable work schedule
Must be to work on time
Must present self in a professional manner regarding personal dress and grooming
Ability to sit or stand for extended periods of time
Ability to lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Founded in 1919, privately-held Woodbury Corporation is one of the oldest and most respected hospitality and real estate development companies in the Intermountain West. Headquartered in Salt Lake City, Woodbury Corporation owns and manages hundreds of commercial and residential properties plus several Marriott and Hilton hotel properties.
We have developed a remarkable legacy of “integrity over income ” over our more than 100 year history. We maintain a talented team of professionals to serve the accounting, architecture, asset management, consulting, development, hotel management, legal, sales, and leasing needs of our dynamic organization.
Verified company details for this employer are not available yet.
Full-time
Entry
Onsite
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