brassring
Network Voice Engineer
Performance Food Group
Westlake, USA
Full-time
Mid · 3+ years experience
Onsite
USD 70000-100000 yearly / year
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Cisco CUCMCisco Webex CallingMicrosoft Teams VoiceSBCSIPPSTN
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Role Overview
• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America’s food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect
• Design, deploy, and support VoIP and Unified Communications solutions (on-prem, cloud, or hybrid)
• Manage and maintain call control platforms (e.g., Cisco CUCM, Cisco Webex Calling, Microsoft Teams Voice)
• Configure and support voice gateways, SBCs, SIP trunks, and PSTN connectivity
• Monitor voice quality and performance (latency, jitter, packet loss, MOS)
• Troubleshoot complex voice and network issues across LAN/WAN/Wi-Fi
• Implement QoS, VLANs, and network policies to ensure voice traffic prioritization
• Integrate voice systems with network infrastructure (routers, switches, firewalls)
• Perform upgrades, patches, and migrations with minimal downtime
• Ensure high availability, redundancy, and disaster recovery for voice services
• Maintain documentation, diagrams, and operational procedures
• Collaborate with network, security, and application teams
• Provide Tier 2/3 support and on-call escalation as needed
Key Skills for This Role
Cisco CUCMCisco Webex CallingMicrosoft Teams VoiceSBCSIPPSTN
Full Job Posting
Job Description
Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
Growth opportunities performing essential work to support America’s food distribution system
Safe and inclusive working environment, including culture of rewards, recognition, and respect
Design, deploy, and support VoIP and Unified Communications solutions (on-prem, cloud, or hybrid)
Manage and maintain call control platforms (e.g., Cisco CUCM, Cisco Webex Calling, Microsoft Teams Voice)
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