Network Support & Asset Management Engineer

3. Systems & Endpoint Support (Secondary)

4. Security & Compliance

5. Reporting & Documentation

Education

Technical Skills

• Hands-on experience with managed switches, VLANs, routing concepts, and wireless infrastructure
• Working knowledge of FortiGate firewall — policy rules, NAT, VPN; Fortinet stack exposure is a strong advantage
• Proven experience in IT asset lifecycle management — tagging, tracking, auditing, and disposal
• Familiarity with ITSM tools (ServiceDesk Plus, Freshservice, or equivalent) for asset and ticket management
• Working knowledge of Active Directory, Group Policy, DNS, and DHCP administration
• Experience with Microsoft 365 administration (Exchange Online, Teams, SharePoint)
• Basic scripting ability in PowerShell for asset reporting or network automation tasks
• Understanding of ITIL service management principles, particularly Asset and Configuration Management (SACM)

Soft Skills

• Strong attention to detail — especially in maintaining accurate asset records and network documentation
• Ability to manage multiple priorities, coordinate with vendors, and work independently
• Clear communication skills — able to liaise with Finance, Procurement, and non-technical stakeholders
• Process-oriented mindset with a commitment to documentation quality and compliance

Preferred Qualifications

• Certifications: CompTIA Network+, Fortinet NSE 4, ITIL Foundation, or Microsoft MD-102 / AZ-900
• Hands-on exposure to Fortinet products (FortiGate, FortiSwitch, FortiAP)
• Experience with dedicated ITAM tools (Manage Engine AssetExplorer, Lansweeper, or similar)
• Working knowledge of Azure Active Directory / Entra ID
• Experience supporting hybrid on-premises and cloud infrastructure environments
• Exposure to IT procurement processes — RFQ, vendor evaluation, and contract management
• At loanDNA, we believe great leadership starts with the right people. Our team is built on industry veterans and forward-thinkers who bring a powerful mix of mortgage expertise, technical skills, and a passion for innovation.
• We hire leaders who understand the complexities of the mortgage and financial services industry and embrace emerging technologies—AI, automation, and advanced analytics—to deliver smarter, faster solutions for our clients.
• From evaluating loan quality and collateral to shaping disposition strategies and optimizing performance, our leadership team combines hands-on experience with cutting-edge insight. Their perspective spans the full mortgage lifecycle, ensuring clients benefit from strategies that are both practical today and built for tomorrow.