Network Operations Intern

About the Role We are seeking a motivated Network Operations Intern to support our Network Operations team in maintaining the stability, availability, and performance of enterprise network services.

This internship is designed to provide hands-on exposure to network monitoring, incident support, troubleshooting, reporting, and operational processes in a real-world environment.

• Adaptable and open to learning
• Collaborative and team-oriented
• Curious and self-motivated
• Customer-focused and service-minded
• Organized and detail-oriented
• Logical and thoughtful problem solver
• Passionate about technology and networking

• Support incident triage by gathering information, reviewing alerts, and documenting impact
• Help track and update tickets related to network incidents, service requests, and operational tasks
• Assist with basic troubleshooting of connectivity and performance issues under guidance from experienced engineers
• Support planned maintenance activities through pre-checks, post-checks, and validation tasks
• Update network documentation, topology diagrams, inventory records and operational reports/procedures
• Participate in team meetings, operational reviews, and knowledge-sharing sessions
• Shadow team members to learn network operations tools, workflows, and best practices.