Network Infrastructure Engineer

Our Network Infrastructure Engineering Team takes ownership of planning, building, maintaining and operating our global platform. We design, develop, deploy, and maintain critical technologies. This includes the hardware, software, and network infrastructure that provide the technical underpinnings for all of Akamai's products. Our team ensures consistent availability and performance for our customers.

As a Network Infrastructure Engineer, you will design and deploy secure server clusters, diagnose hardware and network connectivity problems, facilitate critical infrastructure repairs, and manage Akamai's hardware assets. You will be coordinating efforts among teams of locally-based field technicians and work closely with external partners and internal cross-functional teams to ensure the service we deliver is exceptional.

As a Network Infrastructure Engineer, you will be responsible for:

Partnering across teams to ensure the reliability, scalability and usability of our products and services

Traveling regularly to datacenters to receive, deliver, install, and maintain hardware assets, ensuring optimal functionality and compliance with standards

Diagnosing, troubleshooting, and monitoring network connectivity issues at Layer 1, 2 and 3.

Collaborating with cross-functional teams during execution to provide end-to-end support for deployment projects, network installations, and maintenance

Working closely with field technicians, ISPs and Akamai partners, and 3rd party client vendors for installation, maintenance, and fulfillment of Akamai Network Infrastructure

Monitoring, triage, and resolution of incoming maintenance tickets, ensuring adherence to SLA targets

Maintaining and exceeding high SLA targets, ensuring robust system uptime and performance

Lifting at least 50 pounds of equipment

To be successful in this role you will:

Have 2 years of relevant experience and a Bachelor's Degree in Computer Science or a related field

Have experience with Datacenter operations and protocols, network technologies, Security concepts, Unix/Linux internals, distributed systems, and systems design

Possess solid organizational skills with proven experience in scheduling and operational planning

Demonstrate an ability to work efficiently under strict time constraints, adhering to all procedural guidelines

Be willing to travel up to 60% domestically within the U.S.

Be required to undergo or possess and maintain a successfully adjudicated USG Tier 3 background investigation

At Akamai, we make life better for billions of people, trillions of times a day. Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone. Our focus is simple: Cloud and Edge: Running apps closer to users for instant performance. Security : Neutralizing threats before they ever reach your data. Content Delivery : Scaling the world's biggest moments without a glitch. AI : Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform. At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work. We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.

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