Network Engineer -Office Connect - GCS

• Hands-on knowledge of Cisco Catalyst 9000 Series switching and enterprise Layer 2/Layer 3 campus technologies.
• Working knowledge of Cisco Catalyst 9800 Wireless Controllers, Cisco access points, wireless operations, and firmware lifecycle activities.
• Working knowledge of Meraki MS Switching, Meraki MR Wireless, Meraki Dashboard administration, device onboarding, firmware management, wireless health, and client analytics.
• Understanding of VLANs, trunking, STP/RSTP/MST, EtherChannel/LACP, HSRP/VRRP, ACLs, DHCP Snooping, Dynamic ARP Inspection, port security, and basic routing.
• Understanding of wireless fundamentals including RF behavior, channel utilization, interference, coverage, capacity, roaming, authentication, and client troubleshooting.
• Working knowledge of Wi-Fi standards including 802.11ac, 802.11ax (Wi-Fi 6), and Wi-Fi 6E.
• Experience using Cisco Catalyst Center, Catalyst Center Assurance, Meraki Dashboard, monitoring tools, logs, and packet captures.
• Experience supporting vulnerability remediation, firmware upgrades, configuration changes, hardware refreshes, or campus modernization activities.
• Strong troubleshooting discipline and ability to collect, interpret, and document technical evidence.
• Working knowledge of Change, Incident, Problem, Risk, and Release Management practices.
• Good implementation planning, validation, documentation, communication, and collaboration skills.
• Knowledge of network monitoring, observability, analytics, and automation platforms.
• Basic scripting or automation knowledge using APIs, Python, Ansible, Catalyst Center, or Meraki APIs is desirable.
• Strong ownership, attention to detail, compliance focus, and continuous improvement mindset.
• Willingness to work in a global support model, including rotational shifts and support across multiple time zones.
• Flexibility to support maintenance, deployments, upgrades, remediation, and incident recovery outside regular business hours when required.
• Ready to travel when required and collaborate with globally distributed teams, vendors, service providers, and stakeholders.

Bachelor's degree in Computer Science, Information Technology, Engineering, Telecommunications, or a related technical discipline

Minimum of 3-6 years of experience in enterprise campus network engineering, switching, wireless, or related network technology support.

CCNA preferred.

Cisco Wireless, Meraki ECMS, Catalyst Center, and ITIL v4 Foundation certifications are value adds.

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