Network Engineer IP SDN

About this opportunity

What you will do

• To ensure configuration/updates/trouble ticket handling on various IP MPBN /SDN nodes. • To work well within predefined system support guidelines and ground rules. • To participate in internal technical discussions in view to improve overall network performance and make recommendations wherever possible. • Provide 24x7 Backoffice fault /incident management support, initiating necessary escalations and providing fault resolution. • To investigate faults/cause related to customer system/network problems. • Actively monitor trouble ticket queues to ensure timely response to tickets. • Execute change activities, perform service request fulfillment, FNI support, and handle fault & troubleshooting changes. • Participate in routine maintenance activities (health checks, Backup, etc), conduct change impact analysis, and contribute to performance KPI/SLA reporting. • Problem escalations and followups (CSR) with OEMs for action & closure. • Support acceptance testing (AT) & smooth handover of IP MPBN/SDN nodes • To ensure correct working methodology (WoW), process compliance and customer handling • Preventive & Corrective Maintenance of MPBN/SDN nodes • Ensuring a smooth operation of the customer MPBN network • Interface with Customer, 3PP and Ericsson Departments • To ensure MSTOP Processes are followed in the Workplace.

The skills you bring

• Good configuration and troubleshooting experience in IP routing & switching i.e. OSPF, BGP, LDP, MPLS, BFD, VRRP, HSRP, VRF, STP, MCLAG, Trunking, Port channel, Route Policy etc. • Hanson experience in handling configuring and troubleshooting the Nokia services model i.e., SDPs, SDP, VPLS, VLL, and VPRN will be preferred. • Good understanding and Hanson experience on solutions such as Cisco SDN. (APIC controller and ACI fabric) & Nokia SDN (Nuage) is preferable. • Good knowledge & exposure to multivendor IP MPBN platforms i.e. Cisco ( Nexus, ASR 9K), Nokia /Alcatel ( WBX, IXR, SR7/8/12X) ) & Ericsson ( R6K ) • Hanson experience in the Cloud architecture of Ericsson, Nokia, Cisco Setup, DC Gateway, Leaf, Spine, and CGNAT is preferable. • Clear & detailed understanding of Mobility Call flows /interfacing i.e. 2G/3G/LTE/4G, VoLTE/IMS, IN, etc • Network Architecture and its subparts. • Performance & Characteristics of IP/SDN Network Nodes. • Willing to work in Shift (24 X7) • Result oriented. • Flexible and responsive to changing work patterns and demands. • A thorough and methodical approach to work. • Developed skills in Interpersonal communication. • Developed skills in knowledge sharing by actively contributing knowledge, experiences and skills to create a learning culture. • 6 to 15 Years of Experience is required.