Network Engineer

Key Responsibilities

• Install, configure, and maintain Layer 2 and Layer 3 network equipment including switches, routers, firewalls, and wireless access points.
• Support ISP-grade services including routing, VLAN segmentation, and basic troubleshooting of CGNAT environments.
• Monitor network performance and respond to outages or service degradation.
• Perform cable management, patching, rack installations, and hardware replacements.
• Assist with POP site support and regional network deployments.
• Install and maintain IP-based camera systems (CCTV).
• Configure NVRs/DVRs and manage camera network integration.
• Troubleshoot connectivity, image quality, and recording issues.
• Ensure proper placement and functionality of surveillance equipment.
• Install and configure VoIP phones and related hardware.
• Support call routing, provisioning, and troubleshooting of phone system issues.
• Work with service providers to resolve escalated telecom issues.
• Maintain accurate documentation of phone extensions and system configurations.
• Install and maintain electronic access control systems including card readers, keypads, and badge systems.
• Configure user credentials and access permissions.
• Troubleshoot door hardware, access panels, and connectivity issues.
• Coordinate with property teams to ensure secure and functional entry systems.
• Respond to service tickets and resolve issues in a timely manner .
• Perform preventative maintenance on network and security systems.
• Document configurations, network diagrams, and service updates.
• Escalate complex issues to Network Engineering or IT leadership as appropriate .
• Coordinate with construction, IT, and property management teams during new site deployments.
• Provide status updates on installations and repairs.
• Support vendor technicians during equipment upgrades or replacements.