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Iron Mountain is seeking a highly skilled Network Engineer – Level 2 (Data Center) to join our Data Center Operations / IT Infrastructure team. In this role, you will be responsible for providing expert-level management of data center network infrastructure, including complex troubleshooting and advanced configuration in a mission-critical environment. You will join a dedicated team of infrastructure experts focused on maintaining high-availability network fabrics and supporting seamless cross-platform integration.
What You’ll Do
Iron Mountain is seeking a highly skilled Network Engineer – Level 2 (Data Center) to join our Data Center Operations / IT Infrastructure team. In this role, you will be responsible for providing expert-level management of data center network infrastructure, including complex troubleshooting and advanced configuration in a mission-critical environment. You will join a dedicated team of infrastructure experts focused on maintaining high-availability network fabrics and supporting seamless cross-platform integration.
What You’ll Do
Responsibility 1: Manage and optimize data center network infrastructure by designing, configuring, and maintaining routers, switches, firewalls, and load balancers to ensure peak performance and capacity.
Responsibility 2: Collaborate with Level 1 and Level 2 support teams, Original Equipment Manufacturer (OEM) vendors, and internal server and storage teams to resolve escalated incidents and integrate cross-platform solutions.
Responsibility 3: Ensure compliance with data center security standards and organizational policies by managing firewall rules, Virtual Private Network (VPN) configurations, and network access controls.
What You’ll Bring
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8+ years of experience in network operations, with at least 4 years specifically in a senior or Level 2 support role. Strong knowledge of enterprise networking protocols and architectures , including Open Shortest Path First (OSPF), Border Gateway Protocol (BGP), Virtual Extensible LAN (VXLAN), and spine-leaf architecture.
Proven ability in advanced troubleshooting and problem-solving within high-availability environments, including performing Root Cause Analysis (RCA) and managing complex Local Area Network (LAN) and Wide Area Network (WAN) issues.
Global leader in storage and information management services.
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Senior · 8+ years experience
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