National Operations Manager

We are seeking a highly skilled and motivated National Operations Manager to join our team. This critical role will be responsible for managing operations across key accounts within the Technology & Service Logistics sector, and overseeing new business implementations, and standardisation across the sector. The ideal candidate will possess a strong commercial acumen and a passion for delivering innovative solutions that excite and delight our customers. Your key responsibilities will include:

Lead and manage the growth of operations, ensuring alignment with business objectives and strategic initiatives.

Provide expert knowledge and experience in specialised operational requirements to enhance efficiency and effectiveness.

Provide direction and leadership for the operations team, fostering a culture of collaboration, accountability, and continuous improvement.

Utilise in-depth commercial acumen to identify opportunities for profitable growth and implement strategies that enhance operational performance.

Build and maintain effective relationships with customers, delivering innovative solutions that meet their needs and exceed their expectations.

Oversee new business implementations, ensuring successful integration and operation of services.

Please note: Internal DHL applications close 10/09/2026

By joining DHL Supply Chain, you are joining a company that offers limitless opportunities to grow. We're proud of our supportive work environment where employees are given the tools and training, they need to learn, grow, and succeed.

The diversity of our team mirrors the diversity of our customers and the communities we're a part of. We promote an inclusive environment – guided by mutual respect, openness, honesty, trust, and cooperation. Beyond our supportive culture, we also offer our employees:

A world class training program to expand your skillset and propel your career to new heights