Nail Technician
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Key skills for this role
About the Role
A luxury airport spa in Doha is recruiting a Beauty Consultant - Nail Artist to provide nail services and excellent customer service. The role requires a nail technician certificate, experience in a luxury establishment, and proficiency in manicure, pedicure, and gel techniques.
Key Skills for This Role
Responsibilities
- Provide guests with nail services, ensuring a memorable spa experience
- Deliver personalized experience with commercial success while representing the spa professionally
- Build long term relationships with customers to maximize return customers through consistent service excellence
- Provide a range of manicure, pedicure and makeup services to the highest standards
- Maximize sales at every opportunity including add on sales or upselling
- Sell Dior products and provide high standard of service throughout the sale process
- Adhere to highest standards of sanitation, cleaning and sanitizing workstation and tools
- Monitor stock levels and report issues to management
Requirements
- High School Qualification with Minimum 2 years of job related experience OR Bachelor’s Degree with Minimum 1 year
- Experience working as a nail technician in a luxury establishment
- Nail technician certificate
- Qualification in both manicures and pedicures
- Excellent knowledge of luxury service standards
- Proficiency in gel polish techniques
- In depth knowledge of manicure and pedicure techniques
- Strong customer service skills
- Fluency in written and spoken English
- Willing to work flexible schedule including nights and weekends
Full Job Posting
About the Role
- Beauty Consultant Nail Artist, to provide guests with nail services, ensuring a memorable spa experience, and to provide excellent customer service in the Spa Boutique.
- Key accountabilities include delivering a personalized experience with commercial success, building long term relationships, and maximizing sales.
Key Accountabilities
- Deliver a personalized experience with commercial success whilst representing the spa in a professional and hospitable way.
- Build long term relationships with the customers to maximize return customers through consistent service excellence and provide exceptional after sales service as required.
- Acknowledge, approach and establish customers’ needs by asking open ended questions.
- Provide a range of manicure, pedicure and makeup services to the highest standards in accordance with the spa’s protocols and procedures.
- Ensure that any customer complaints or problems are dealt with properly and professionally, as they arise.
- Maximize sales at every available opportunity to generate revenue including add on sales or upselling.
- Sell Dior products and provide a high standard of service throughout the sale process.
- Perform manicures, pedicures and makeup services to the highest standards as directed by the brand.
- Review and update client profile forms and customize services to address client needs.
- Adhere to the highest standards of sanitation, which includes cleaning and sanitizing workstation and tools.
- Ensure products and supplies are used in proper amounts and adequately stocked.
- Follow scheduled roster and daily appointment schedule.
Qualifications and Experience
- High School Qualification with Minimum 2 years of job related experience OR Bachelor’s Degree or Equivalent with Minimum 1 year.
- Experience working as a nail technician in a luxury establishment.
- Nail technician certificate.
- Qualification in both manicures and pedicures.
- Retail experience is an advantage.
Job Specific Skills
- Excellent knowledge of luxury service standards.
- Proficiency in gel polish techniques.
- In depth knowledge of manicure and pedicure techniques.
- Passion for nails and makeup, interested and informed of latest nail and makeup products, trends and techniques.
- Strong customer service skills.
- Ability and willingness to learn and acquire strong product knowledge and retail methodology.
- Fluency in both written and spoken English.
- Team player.
- Detail oriented and patient.
- Meticulous.
- Empathy.
- Self motivated.
Benefits
- Company provided relocation.
- Tax free salary.
- Company accommodation, transport and air tickets.
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