MUREX - Bonds Post Trade Support Technical

You will be a part of Murex Credit/Rates Functional Support team with focus on Front Office. Your main task will be to keep the day-to-day operations of a business running smoothly by resolving incidents, answering requests / queries from traders and other system users as well as driving the continuous improvement initiatives with aim to improve platform’s stability and quality.

• Provide daily functional support to Front Office users (mainly traders and Sales) and ensure clear, proactive communication with all stakeholders.

• Investigate and resolve production incidents in collaboration with other Murex support teams.

• Perform daily operational checks and ensure the stability of production environments.

• Work closely with developers to deliver long-term solutions and enhancements that improve system performance and usability.

• Drive continuous improvement initiatives to enhance platform quality, reduce incidents, and streamline user experience.

• Collaborate efficiently with global support teams in Paris, New York Hong-Kong and Bangalore to ensure seamless follow-the-sun coverage.

• Deliver user training sessions and produce clear documentation for end users.

Strong understanding of financial markets, particularly in Credit Derivatives, Fixed income, Repos and Interest Rate Derivatives.

• Solid knowledge of financial products (vanilla), including valuation principles and risk sensitivities.

• Prior experience working directly with Front Office traders in a high-pressure trading environment – ability to communicate effectively and manage expectations.

• Good knowledge of Murex Front-Office tools on MX.III (Pricing, Simulation, Market Data, standard reports)

• Good communication, interpersonal and stakeholder management skills.

• Proactive mindset with the ability to operate effectively in a dynamic challenging and time-sensitive environment.

• Minimum of 3 years of relevant experience.

• Experience working offshore is a plus.