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Multifamily Product Analysis - Professional
Freddie Mac
McLean, QAT
Full Time
Mid
4 weeks ago
JiraConfluenceAgile MethodologiesBusiness Process DocumentationRequirements ManagementData Analysis
Free
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JiraConfluenceAgile Methodologies
About the Role
Freddie Mac is seeking a Product Analyst to partner with business stakeholders and Product Owners to document product goals, customer needs, and desired outcomes. The role supports day-to-day execution by clarifying scope, documenting decisions, and helping teams stay aligned on requirements.
Key Skills for This Role
JiraConfluenceAgile MethodologiesBusiness Process DocumentationRequirements ManagementData Analysis
Responsibilities
- Partner with business stakeholders and the Product Owner to document product goals, customer needs, and desired outcomes
- Support day to day execution by clarifying scope, documenting decisions, and helping teams stay aligned on requirements
- Take a 'business process first' approach by understanding current and future state processes before developing solutions
- Decompose processes into capabilities and functional components to support process reengineering and requirements definition
- Draft and refine features and user stories, including acceptance criteria, in collaboration with Product and delivery teams
- Support backlog refinement by ensuring items are clearly defined, ready for estimation, and aligned with intended outcomes
- Contribute to customer driven design by incorporating user pain points, usability findings, and market or industry insights
- Support cross functional collaboration across UX, Change Management, Development, Architecture, Data, and other horizontal teams
- Communicate status, insights, and risks, and escalate issues with recommended options when needed
- Participate in activities supporting development and deployment, such as process redesign support, Day 1 readiness, risk and controls documentation, testing of user stories, and UAT support
Requirements
- Bachelor’s degree in Business, Computer Science, Engineering, or related field (or equivalent experience)
- 2 4 years of experience in product/business analysis, product operations, or a related role supporting technology delivery
- Proficient with Atlassian software suite (Jira, Confluence) or similar agile management tools
- Experience working with agile delivery teams (Scrum, Kanban, etc.) and supporting backlog refinement, business process documentation and requirements management
- Strong analytical, strategic, and problem solving skills
- Strong written and verbal communication skills
- Comfortable operating in ambiguous environments with flexibility to manage multiple concurrent priorities
- Experience in the mortgage, real estate, or broader financial services industry is required
Full Job Posting
Position Overview
- This position involves partnering with business stakeholders and the Product Owner to document product goals, customer needs, and desired outcomes.
- The role supports day to day execution by clarifying scope, documenting decisions, and helping teams stay aligned on requirements.
- It takes a 'business process first' approach by understanding current and future state processes before developing solutions.
Responsibilities
- Partner with business stakeholders and the Product Owner to document product goals, customer needs, and desired outcomes.
- Support day to day execution by clarifying scope, documenting decisions, and helping teams stay aligned on requirements.
- Take a 'business process first' approach by understanding current and future state processes before developing solutions.
- Decompose processes into capabilities and functional components to support process reengineering and requirements definition.
- Draft and refine features and user stories, including acceptance criteria, in collaboration with Product and delivery teams.
- Support backlog refinement by ensuring items are clearly defined, ready for estimation, and aligned with intended outcomes.
- Contribute to customer driven design by incorporating user pain points, usability findings, and market or industry insights.
- Support cross functional collaboration across UX, Change Management, Development, Architecture, Data, and other horizontal teams.
- Communicate status, insights, and risks, and escalate issues with recommended options when needed.
- Participate in activities supporting development and deployment, such as process redesign support, Day 1 readiness, risk and controls documentation, testing of user stories, and UAT support.
Qualifications
- Bachelor’s degree in Business, Computer Science, Engineering, or related field (or equivalent experience).
- 2 4 years of experience in product /business analysis, product operations, or a related role supporting technology delivery.
- Proficient with Atlassian software suite (Jira, Confluence) or similar agile management tools.
- Experience working with agile delivery teams (Scrum, Kanban, etc.) and supporting backlog refinement, business process documentation and requirements management.
- Strong analytical, strategic, and problem solving skills; able to use data and stakeholder input to inform recommendations.
- Strong written and verbal communication skills, including ability to facilitate working sessions and document outcomes clearly.
- Comfortable operating in ambiguous environments with flexibility to manage multiple concurrent priorities.
- Experience in the mortgage, real estate, or broader financial services industry is required.
Keys to Success in this Role
- Strong partner to Product Leadership: Provide proactive support on requirements clarity, stakeholder alignment, and delivery execution.
- Outcome driven mindset: Identify opportunities to modernize processes, simplify experiences, and improve speed to value.
- Support responsible AI adoption: Help identify and document use cases where AI can improve decision making, automation, customer experience, and operational efficiency.
- Relentless focus on customer value: Advocate for customer needs, validate assumptions through feedback loops, and help ensure delivered capabilities solve real problems.
Compensation
- This position has an annualized market based salary range of $80,000 $120,000 and is eligible to participate in the annual incentive program.
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