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Multi-Unit Manager
Dunkin
California, USA
Full-time
Mid · 3+ years experience
Onsite
Discovered 1 weeks ago
Free
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We are seeking a skilled and experienced Multi-unit Restaurant Operations Manager to oversee the daily operations of our bar/tap rooms in Orange County, CA. As a Multi-unit Restaurant Operations Manager, you will be responsible for managing all aspects of the bar, including staff supervision, inventory management, customer service, and ensuring the overall success and profitability of the business. The ideal candidate is a highly organized, proactive leader with excellent communication skills and a passion for delivering exceptional guest experiences.
Full Job Posting
Position Overview
We are seeking a skilled and experienced Multi-unit Restaurant Operations Manager to oversee the daily operations of our bar/tap rooms in Orange County, CA. As a Multi-unit Restaurant Operations Manager, you will be responsible for managing all aspects of the bar, including staff supervision, inventory management, customer service, and ensuring the overall success and profitability of the business. The ideal candidate is a highly organized, proactive leader with excellent communication skills and a passion for delivering exceptional guest experiences.
Responsibilities
- 1. Restaurant Operations Management: • Plan, organize, and execute all bar operations in compliance with health and safety regulations. • Develop and implement effective strategies to maximize revenue and profitability. • Monitor and manage inventory levels, ordering supplies and controlling costs. • Create and maintain an appealing bar atmosphere and ambiance.
- 2. Staff Supervision and Training: • Recruit, train, schedule, and supervise bar staff and management, ensuring excellent customer service. • Provide guidance, coaching, and performance feedback to enhance staff productivity and morale. • Foster a positive work environment that promotes teamwork and professional growth. • Conduct regular staff meetings to communicate objectives, policies, and procedures.
- 3. Customer Service and Guest Satisfaction • Ensure exceptional customer service by actively engaging with guests and addressing any concerns or issues. • Monitor and respond to guest feedback and reviews, striving to continuously improve the bar experience. • Implement strategies to build customer loyalty and increase customer retention.
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