Multi-Property Assistant Director Of Quality & Training
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Key skills for this role
About the Role
Marriott International seeks an Assistant Director of Quality & Training to communicate Total Quality Management concepts through advising, coaching, and facilitating.
Key Skills for This Role
Responsibilities
- Communicate Total Quality Management concepts through advising, coaching, training, and facilitating
- Develop and implement quality assurance strategies
- Ensure quality processes meet company mission and brand standards
Requirements
- Experience in quality assurance and training within hospitality
- Strong communication and coaching skills
Full Job Posting
Job Overview
- Responsible for communicating the concept of Total Quality Management through advising, coaching, training, and facilitating.
- Works with direct reports, General Managers, and other staff to develop and implement quality assurance strategies.
- Ensures quality processes meet company's mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level.
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