indeed
Multi-Outlet Manager (Kuwait)
Career Land Center
Baladiyat ad Dawhah, QAT
Full-time
Senior
Onsite
Discovered 1 weeks ago
Food and beverage operationsLuxury hospitality standardsItalian restaurant operationsBeverage serviceGuest experience managementTeam leadership and management
Free
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Food and beverage operationsLuxury hospitality standardsItalian restaurant operations
Role Overview
A 5-star luxury hotel is seeking an experienced Multi-Outlet Manager.
The role oversees multiple food and beverage outlets with a focus on luxury service standards and Italian dining concepts.
The successful candidate will bring luxury hotel experience and exposure to Italian restaurant operations.
Key Skills for This Role
Food and beverage operationsLuxury hospitality standardsItalian restaurant operationsBeverage serviceGuest experience managementTeam leadership and management
Full Job Posting
Role Overview
A 5-star luxury hotel is seeking an experienced Multi-Outlet Manager.
The role oversees multiple food and beverage outlets with a focus on luxury service standards and Italian dining concepts.
The successful candidate will bring luxury hotel experience and exposure to Italian restaurant operations.
Responsibilities
- Oversee daily operations across multiple food and beverage outlets, ensuring smooth service, operational efficiency, and guest satisfaction.
- Lead, train, motivate, and manage outlet teams to deliver luxury hospitality standards.
- Maintain outlet concept identity, service sequence, ambience, presentation, and brand standards.
- Manage Italian dining concepts with attention to menu knowledge, service style, guest interaction, and authentic experience.
- Coordinate with the Executive Chef, Italian Chef, Beverage Manager, Events team, Stewarding, and other departments.
- Monitor guest feedback, handle complaints, and implement service recovery when required.
- Manage staff scheduling, duty allocation, grooming, attendance, and performance.
- Conduct daily briefings, training sessions, and service quality checks.
- Monitor revenue, upselling, cost control, inventory, breakage, wastage, and operating expenses.
- Ensure compliance with hygiene, food safety, health, safety, and hotel operating standards.
- Review menus, promotions, guest preferences, and market trends to support business growth.
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