indeed
Multi-Outlet Manager (Kuwait)
Career Land Center
Dubai, UAE
Full-time
Senior
Onsite
Discovered 1 weeks ago
Food and beverage operationsMulti-outlet managementLuxury hospitality service standardsItalian restaurant operationsRestaurant operationsBeverage service
Free
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Food and beverage operationsMulti-outlet managementLuxury hospitality service standards
Role Overview
A 5-star luxury hotel is seeking an experienced Multi-Outlet Manager.
The role oversees multiple food and beverage outlets with a focus on luxury service standards and Italian dining concepts.
The position requires proven luxury hotel experience and exposure to Italian restaurant operations.
Key Skills for This Role
Food and beverage operationsMulti-outlet managementLuxury hospitality service standardsItalian restaurant operationsRestaurant operationsBeverage service
Full Job Posting
Role Overview
A 5-star luxury hotel is seeking an experienced Multi-Outlet Manager.
The role oversees multiple food and beverage outlets with a focus on luxury service standards and Italian dining concepts.
The position requires proven luxury hotel experience and exposure to Italian restaurant operations.
Responsibilities
- Oversee daily operations of multiple food and beverage outlets and ensure smooth service delivery.
- Lead, train, motivate, and manage outlet teams to deliver luxury hospitality standards.
- Maintain each outlet's concept identity, service sequence, ambience, presentation, and brand standards.
- Manage Italian dining concepts, including menu knowledge, service style, guest interaction, and authentic restaurant experience.
- Coordinate with culinary, beverage, events, stewarding, and other hotel departments.
- Monitor guest feedback, handle complaints, and implement service recovery when required.
- Manage staff scheduling, duty allocation, grooming standards, attendance, and performance.
- Conduct daily briefings, training sessions, and service quality checks.
- Monitor revenue, upselling, cost control, inventory, breakage, wastage, and operating expenses.
- Ensure compliance with hygiene, food safety, health, safety, and hotel operating standards.
- Review menus, promotions, guest preferences, and market trends to support growth.
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