MSSP-Managed Security Service Provider
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Key skills for this role
About the Role
Analysts in Managed Security Service Provider must meet SLA requirements, manage SIEM environments, produce incident reports, and support onboarding of log sources.
Key Skills for This Role
Responsibilities
- Meet SLA requirements for multiple customers
- Handle customer facing communications
- Produce incident reports
- Manage multi tenant SIEM environments
- Support onboarding of new log sources and use cases
- Maintain high alert throughput while ensuring investigation quality
Requirements
- Experience in an MSSP environment
- Ability to meet SLA requirements
- Experience with multi tenant SIEM environments
- Strong incident report writing skills
Full Job Posting
Role Overview
- In an MSSP, analysts often work with multiple customers and must meet SLA requirements, handle customer facing communications, produce incident reports, manage multi tenant SIEM environments, support onboarding of new log sources and use cases, and maintain high alert throughput while ensuring inves
Level Responsibilities
- L1 generally focuses on triage
- L2 on investigations and response
- L3 on threat hunting, detection engineering, and complex escalations
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