betterteam

MSP Level 2 IT Support and Help Desk

King Tech Repair

USA

Full-time

Mid · 3+ years experience

Onsite

USD 75000-75000 yearly / year

Discovered 1 weeks ago

Windows ServerActive DirectoryExchangeFirewallsTCP/IPDNS

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Windows ServerActive DirectoryExchange

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Healthcare You Can Count On: We offer Horizon Blue Cross Blue Shield of New Jersey medical coverage with a low $1,500 deductible — real protection that helps keep medical costs down and protects you and your family.
401(k) You’ll Want to Use: Secure your future with our Fidelity Investments 401(k) plan with up to a 4% employer match — we help you build retirement savings, not just pay your bills.
Time Off & Growth Support: Paid time off + professional development assistance means you recharge, level up your skills, and avoid burnout — because great talent thrives when supported.
Do you have experience working for an MSP?
Are you a "jack of all trades" and you want to grow your skills and knowledge in IT?
Are you motivated by learning and want to work for a company that will invest in your education and growth?
Do you have outstanding communication skills?
Do you want to join a supportive, dynamic team of engineers?
3+ years of hands-on experience configuring, troubleshooting, and repairing Cloud-based networking, Windows servers and workstations, Firewalls, Exchange server and Active Directory.
Windows 7, Windows 10, Windows 11.
Excellent high-level troubleshooting, attention-to-detail, organization, communication and customer service skills.
Excellent time management skills and the ability to efficiently multi-task, adapt and stay calm under pressure to any changes or client emergencies.
Microsoft Server & Cloud based Azure or AWS.
Active Directory, Group Policy & User Profile Management.
MS Exchange, MS Office / 365.
Networking/Switching hardware: VLANS, Routing, Switching.
Networking Protocols - TCP/IP, DHCP, DNS, VPN, Firewall.
Cyber Security (Hacks & Viruses).
Advanced education in related IT field.
Mac operating system experience a plus!
A reliable car - travel to client locations.
U.S. citizenship.
Driver's License (Required).