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Build Meaningful Connections: Develop and maintain strong relationships with individuals receiving support, their families/guardians, home providers and other stakeholders, providing exceptional customer service every step of the way.
Empower Communication: Help individuals express their goals, dreams, and needs, ensuring their voices are heard and their preferences are respected.
Facilitate Successful Matches: Monitor the relationships between individuals and their home providers ensuring a positive and supportive match.
Develop Personalized Support Plans: Collaborate with the service planning team to create Individual Support Plans that reflect each person's unique wishes and needs, while adhering to policy and regulatory requirements.
Oversee Contracted Services: Oversee service delivery and contractual compliance and complete visits with the individual and home provider in the home environment or service environment.
Provide On-Call Support: Be available to provide assistance to Mosaic at Home Providers and ensuring consistent support and problem resolution.
Make a Real Impact: Contribute to a mission-driven organization that is dedicated to empowering individuals and creating inclusive communities.
Be Part of a Supportive Team: Join a collaborative and compassionate team that values your contributions.
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Professional Growth and Development: Opportunities for training and advancement within the organization.
Live Our Values: Embrace Mosaic’s values of belonging, connection, faithfulness, and grit.
At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do. Will need to use your own vehicle for travel and submit for reimbursement of mileage.
Mosaic is a nonprofit, Lutheran-affiliated healthcare organization serving people with disabilities, autism, behavioral-health needs, and aging adults.
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Entry · 2+ years experience
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