Monetization Operations Analyst

Who you are

Minimum requirements

• 5+ years of experience in a client-facing role, ideally in customer success, consulting, financial services, account management, or sales, preferably working with technical products.
• Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions.
• Ability to be detail-oriented while visualizing the larger impact of a series of transactions.
• Strong problem-solving skills and the ability to navigate data and people to find answers.
• Strong operating rigor, including organizational and time management skills.
• Ability to work well with a wide range of people, both internally and externally, including working with a team of sales and services peers.
• Motivation and flexibility to work well in a high-growth environment where things change quickly.

Preferred qualifications

• Ability to trace process impacts from situation to end customers and business financial outcomes.
• Knowledge of or experience in the payments industry.
• Demonstrated professional experience using GSuite, Excel, and working with large data sets.
• Experience with SQL.
• Demonstrated project management or consulting experience and the ability to work cross-functionally.
• A builder's mindset and a willingness to question assumptions and conventional wisdom.
• A passion for learning and solving problems through infrastructure and automation.