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Mission Operator - Forward Deployed Engineer
Scout AI
USA
Full-time
Mid
Onsite
Discovered 1 weeks ago
Free
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The Role
We’re hiring Mission Operators to act as forward-deployed operators and field engineers for our unmanned ground vehicle programs. You’ll own system performance in real-world environments, executing field missions, supporting high-visibility customer demos, and ensuring platforms are mission-ready at all times. Operating at the intersection of engineering, operations, and customer engagement, you’ll run test events, operate autonomous systems, and troubleshoot issues across hardware and software in real time. You’ll work closely with engineers to validate performance, drive rapid iteration, and deliver actionable field feedback.
This is a hands-on, field-heavy role. You’ll deploy, operate, and recover systems in dynamic environments while maintaining high standards of safety, professionalism, and technical execution. You’ll also represent Scout in front of customers, clearly communicating system capabilities and performance under real-world conditions.
Responsibilities
- Lead forward-deployed operation of autonomous and semi-autonomous ground systems in complex, real-world environments, supporting customer-facing demonstrations and field evaluations
- Execute and adapt mission test plans in dynamic conditions, ensuring successful outcomes while maintaining strict safety and operational standards
- Serve as the on-site technical authority during field operations, diagnosing and resolving mechanical, electrical, and software issues in real time
- Interface directly with high-priority customers and stakeholders, briefing system capabilities, conducting live demonstrations, and representing product performance in the field
- Coordinate end-to-end field logistics including system deployment, mobility, sustainment, and recovery across distributed test environments
- Drive system readiness through hands-on maintenance, inspection, and rapid repair of vehicles, payloads, and supporting equipment
- Capture and communicate actionable field insights to engineering and product teams, influencing system improvements and future development
- Maintain operational awareness of system health, performance, and limitations to ensure mission success under austere conditions
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