Mission Operations Specialist (Program)

Role Requirements

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Computer Science, or a related field. Advanced degree preferred
• Minimum of 3 years of experience in a field support or customer-facing technical role, preferably with complex hardware or software systems
• Demonstrated success in project coordination and leadership in current role.
• Valid driver's license and willingness to operate company vehicles or rental cars as needed
• Strong organizational and time management skills, with the ability to handle multiple projects simultaneously.
• Excellent interpersonal and communication skills, with the ability to effectively collaborate with team members, stakeholders, and senior management.
• Strong leadership qualities, including the ability to motivate and inspire team members.
• Job requires up to 80% travel.
• Able to certify as “fit for work” by demonstrating ability to swim and tread water, lift up to 75 lbs., and spend extended time periods on the water.

Qualifications

• Prior SOF and Military experience working with the DoD or other government agencies is a plus or equivalent experience
• Experience in maritime operations, particularly with autonomous or unmanned systems is a plus
• Proficiency in mission planning software, GIS tools, and maritime navigation systems
• Strong technical knowledge of autonomous systems, robotics, or marine vessels, including their integration, operation, and troubleshooting
• Excellent problem-solving and analytical skills, with a track record of diagnosing and resolving complex technical issues in real-world environments
• Strong communication and interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non-technical stakeholders
• Customer-oriented mindset with a passion for delivering exceptional support and building long-term relationships with partners and customers
• Familiarity with remote support tools and troubleshooting methodologies
• This role may require flexibility to work during weekends or outside standard business hours to meet project deadlines, respond to urgent needs, or support essential business operations.
• Active U.S. security clearance is required in advance of hire. TOP SECRET clearance with SCI eligibility is preferred, but not required in advance of hire.

Physical Demands

Benefits

• Medical Insurance: Comprehensive health insurance plans covering a range of services
• Saronic pays 100% of the premium for employees and 80% for dependents
• Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care
• Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents
• Time Off: Generous PTO and Holidays
• Parental Leave: Paid maternity and paternity leave to support new parents
• Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
• Retirement Plan: 401(k) plan with company match
• Stock Options: Equity options to give employees a stake in the company’s success
• Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage
• Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline
• Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office
• If this role is based in the United States, it requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3) . Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We are also committed to providing reasonable accommodations for qualified individuals with disabilities.