MiniBar Refreshment CtrAttd-Ld
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Key skills for this role
About the Role
Marriott International seeks a MiniBar Refreshment Center Attendant Lead at The Abu Dhabi EDITION to provide direction to the team, assist with opening/closing duties, and ensure a positive guest experience with in-room refreshment centers.
Key Skills for This Role
Responsibilities
- Provide direction to the team of Mini Bar/Refreshment Center Attendants
- Assist with opening and closing duties including setting up supplies and cleaning
- Inventory refreshment center and restock bars as instructed
- Record sales using computer system and assign guest rooms to attendants
- Respond to guest requests and communicate issues with hotel management
Requirements
- High school diploma or G.E.D. equivalent
- At least 2 years of related work experience
- Ability to stand, sit, or walk for extended periods
- Ability to lift and carry objects up to 25 pounds
Full Job Posting
Position Summary
- Provide direction to the team of Mini Bar/Refreshment Center Attendants.
- Assist with opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
- Facilitate positive guest experience with the in room refreshment center.
- Inventory refreshment center, in room accessories and promotional materials and replace if required.
- Maintain the cleanliness and appearance of each refreshment center.
- Record sales using the computer system and restock bars as instructed.
- Maintain an awareness of products availability, product expiration dates, and inventory levels.
- Use computer and software programs to assign guest rooms to all attendants.
- Prepare a listing of rooms to inventory each day, prepare a restocking cart, and push the cart to the floors.
- Place orders for products with suppliers in the event of an emergency.
- Respond to requests from guests and assign to the proper attendant.
- Communicate any issues regarding the refreshment center operation with hotel management.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 2 years of related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
Physical Requirements
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
- Grasp, turn, and manipulate objects of varying size and weight.
- Move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
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