Midwest Account Manager

About the role

Responsibilities

• Develop and execute a strategic account management plan for the Midwest region to drive revenue growth and achieve sales targets. Identify, pursue, and close new business opportunities to expand the territory. Conduct market analysis to identify potential customers, trends, and growth opportunities. Build and maintain strong relationships with key decision-makers across Procurement and R&D. Present product offerings, negotiate contracts, and develop solutions aligned with customer needs. Manage pricing strategies and contract terms to optimize profitability. Drive lead generation and actively grow the customer base. Collaborate with the Go-to-Market team to identify and capture value-added opportunities. Work with sourcing and trading to provide customers with relevant market insights. Establish a strong presence within customer organizations to influence decision-making. Partner with customers to address formulation challenges and provide practical solutions. Collaborate with internal technical teams to support customer needs. Develop and maintain annual territory and account plans aligned with company objectives. Consistently meet or exceed financial and volume targets. Provide timely and accurate technical and commercial communication to customers. Manage travel and expenses within budget. Deliver accurate customer forecasts and maintain forecasting discipline. Work with Quality and Customer Service to resolve issues and ensure a strong customer experience. Maintain close communication with Customer Service to ensure execution. Support collection of past due invoices and resolve discrepancies. Expand into new segments and channels through targeted business development. Gather market intelligence to support decision-making. Participate in ongoing training and development. About you