Provide day-to-day operations, monitoring, maintenance, and problem resolution for client systems, servers, storage platforms, network devices, and related infrastructure
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) support, including problem identification, diagnosis, troubleshooting, and resolution
Support the escalation process and communicate systems status, issues, and resolutions to agency management and internal stakeholders
Assist with hardware support activities, dispatch processes, and issue resolution through completion
Configure, administer, and maintain Windows and UNIX/Linux operating systems, including software installation, patching, system hardening, and performance tuning
Maintain the integrity and availability of infrastructure components while implementing enhancements to improve reliability, scalability, and operational efficiency
Collaborate with engineering and development teams to support infrastructure modernization efforts, including evaluating, testing, and implementing technology solutions that enhance system capabilities
Participate in the assessment of existing systems and architectures, providing operational and technical input for initiatives involving automation, DevOps practices, cloud technologies, and application modernization
Support the planning, testing, deployment, and sustainment of infrastructure and application changes across on-premises, hybrid, and cloud-hosted environments, as applicable
Assist in analyzing operational, security, compliance, and technical considerations associated with infrastructure changes and technology migrations
Develop and maintain technical documentation, standard operating procedures, and system configuration baselines
AWS
Anisible
Docker
ElasticSearch
Terraform
Jenkins
Linux
Windows
GitLab
TS/SCI Clearance with polygraph
A bachelor’s degree and ten (10) years of experience as a system administrator on programs of similar scope and complexity is required
In lieu of a bachelor’s degree fifteen (15) years of experience required
In depth Linux experience
Familiarity with PowerShell and Bash scripting languages
Experience with system hardening
Experience working with ISSOs for system compliance
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DoD 8570 compliance with Information Assurance Technical (IAT) Level I is required
Must be able to work core hours of 10AM-2PM Monday-Friday. Exceptions will be considered on a case-by-case basis
Familiarity with cloud platforms such as AWS
Experience with infrastructure automation, configuration management, or Infrastructure as Code (IaC) tools such as Ansible, Terraform, or AWS CloudFormation
Experience supporting DevOps practices, CI/CD pipelines, or automated deployment processes
Familiarity with containerization technologies such as Docker or Kubernetes
Experience performing vulnerability remediation, security patching, and STIG implementation
Experience supporting Authority to Operate (ATO) processes, RMF activities, and security compliance initiatives
8 weeks paid leave - 4 weeks of personal leave, 3 Yay! days, take off on your birthday,11 paid holidays and optional leave up to 6 days through Belay's volunteer program
10% matching in 401(k) contributions vested on day one
$5,000 annual training/tuition
• Student Loan Repayment Program
100% company-funded HSA
Rich medical coverage (100% coinsurance)
Dental coverage including orthodontia
Up to $420,000 in life insurance, premiums 100% company funded
Amazon Prime, gym reimbursement, monthly lunches, games and prizes
Pet adoption program, generous referral bonus program, fun events, and more!
About Belay Technologies
IT Services & Consulting41 employeesFounded 2008
Private SDVOSB providing IT and engineering services to the Department of Defense and commercial clients.