Microsoft Dynamics CRM Administrator

Role Overview

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline.
• At least six years of hands-on experience administering Microsoft Dynamics CRM or Dynamics 365 Customer Engagement On-Premises.
• Strong knowledge of CRM architecture, deployment, administration, security, and troubleshooting.
• Hands-on development experience with C#, .NET Framework, JavaScript, Web APIs, SQL Server, and SSRS.
• Experience with CRM customizations, plugins, workflows, integrations, and solution deployment.
• Strong analytical, communication, documentation, and problem-solving skills.

Technical Responsibilities

• Administer Microsoft Dynamics CRM On-Premises and Dynamics 365 Customer Engagement environments.
• Develop and customize CRM solutions and manage plugins, workflows, integrations, and solution deployments.
• Manage CRM security, access management, performance tuning, troubleshooting, backup, disaster recovery, and high availability.
• Manage IIS, Windows Server, web services, APIs, and enterprise application integrations.
• Manage CRM changes, releases, and solutions across the environment.

Preferred Qualifications

• Experience with Dynamics CRM 2016 and Dynamics 365 Customer Engagement On-Premises.
• Knowledge of Windows Server, Active Directory, ADFS, claims-based authentication, and single sign-on.
• Experience integrating CRM with ERP, banking, or other enterprise applications.
• Familiarity with Microsoft Power Platform and Azure integration services.
• Relevant Microsoft Dynamics or Power Platform certifications.
• Experience supporting business-critical, highly available enterprise environments.

Joining Time Frame

• The expected joining time frame is two weeks, with a maximum of one month.