Microsoft 365 Technical Writer/Communications Specialist

• Bachelor’s degree in Communications, Technical Writing, Information Technology, Computer Science, or a related field.
• Minimum of 3 years of experience in technical writing or communications roles, preferably within an IT or technology-focused environment.
• Strong working knowledge of Microsoft 365 suite, including practical experience with SharePoint, Teams, Outlook, and other core applications.
• Proven ability to produce clear, organized, and user-focused documentation for varied audiences.
• Exceptional written and verbal communication skills in English, with a keen eye for detail and consistency.
• Experience in developing and facilitating training programs and workshops.
• Proficiency with documentation and collaboration tools such as Microsoft Word, PowerPoint, SharePoint, and Teams.
• Ability to quickly synthesize complex information and present it in an easily digestible format.
• Strong project management and organizational skills, with the ability to manage multiple tasks and deadlines simultaneously.
• Excellent interpersonal skills and ability to collaborate cross-functionally with technical and non-technical teams.

• Professional certification in Microsoft 365, Technical Communication, or related area.
• Experience working in a client-facing capacity, ideally within a technology consulting or managed services environment.
• Familiarity with learning management systems (LMS) and e-learning development tools.
• Experience with graphic design and multimedia content creation to enhance visual appeal of documentation and presentations.
• Knowledge of accessibility standards and best practices for technical documentation.
• Multilingual communication skills considered an asset.

• Technical Aptitude : Demonstrates sound understanding of Microsoft 365 tools, configurations, and integration points; comfortable learning and explaining new features and technologies.
• Communication : Excels in written and verbal communication, adapting tone and complexity for different audiences and purposes.
• Collaboration : Works effectively with SMEs, project leads, trainers, sales, and marketing teams to deliver cohesive outcomes.
• User-Centric Mindset : Anticipates user questions and needs; creates documentation that actively empowers and guides users.
• Analytical Skills : Able to break down complex processes, identify gaps in understanding, and propose improvements in documentation and training.
• Initiative : Proactively seeks out opportunities to improve content, training delivery, and overall communications strategy.

Our experienced team of technical Subject Matter Experts and Professional Project Managers deliver solutions to the toughest challenges in enterprise cloud computing and infrastructure management within the Homeland Security and Federal civilian landscape.

Our Mission is to set the bar in service delivery excellence, providing professional services our customers cannot help but notice.

Our core values of Exceptional Service, Accountability, Continual Improvement, and Opportunity for Growth drive our customers' success and include an inward focus on our team and interactions with each other.

From our customer-facing teams to internal operations, we want to conduct business in a way all employees can proudly and confidently represent Vamonos IT.

Our benefits include:

• Health, Dental, and Vision insurance options
• Simple IRA with matching

• Company provided life insurance

Veterans are encouraged to apply

Vamonos IT, LLC does not discriminate in employment opportunities, terms, and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law.