MICA Case Manager

To assist clients in acquiring permanent housing and provide case management.

• Conduct apartment searches and escorts clients to lease negotiations with landlords.
• Make housing-related referrals such as furniture, housewares, maintenance, landlord/tenant, utilities, etc, and assist in apartment set-up.
• Design and implement individual client service plans according to specific timeframes outlined by the supervisor.
• Maintain current and accurate client charts and documentation as per standards outlined by the supervisor.
• Visit clients on a timely basis as per the program standard and make follow-up calls. Accompany clients with medical appointments and housing-related appointments.
• Schedule all field visits with the supervisor and provide documentation of visits within 2 business days.
• Attend ongoing case conferences and training.
• Refers client to internal and external service providers as needed for example legal, substance abuse, etc.
• Conduct housing workshops for housing readiness.
• Attend interdisciplinary meetings and weekly supervision.
• Work with supervisor in a cooperative and collaborative manner, including following directions and performing assigned duties.

• Bachelors degree and/or 5 years of social service experience.
• Some experience in case management and with the mentally ill chemically addicted population is preferred.
• Housing/real estate knowledge preferred.
• Must have a clean and valid driver’s license.
• The ability to establish workload priorities and balance diverse duties is needed.
• Must have excellent communication skills both orally and in writing, with individuals and groups regarding complex and sensitive issues.