Mgr-Security & Safety
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Key skills for this role
About the Role
Marriott International seeks a Security & Safety Manager to oversee loss prevention operations at a property in Mecca. The role involves managing daily security functions, training staff, conducting risk assessments, and ensuring guest and employee safety.
Key Skills for This Role
Responsibilities
- Manage daily functions of the loss prevention department to protect property assets, employees, guests, and property
- Conduct hazard and risk assessments, including quarterly OSHA/SAFETY audits and incident tracking
- Develop and implement fire prevention programs and emergency preparedness procedures
- Oversee patrol processes, emergency response, investigations, and electronic key system
- Ensure compliance with applicable laws, safety regulations, and key control guidelines
- Train staff in emergency procedures and accident/fire prevention
- Handle complaints, disputes, and grievances; resolve conflicts
- Develop liaison with local law enforcement and emergency services
Requirements
- High school diploma or GED; 4 years experience in security/loss prevention or related professional area
- OR 2 year degree from an accredited university in Criminal Justice or related major; 2 years experience in security/loss prevention or related professional area
Full Job Posting
Job Summary
- Manages daily functions of the department to ensure protection of property assets, employees, guests and property.
- Maintains logs, certifications and documents required by law and Standard Operating Procedures.
- Trains staff in established emergency procedures and implements accident and fire prevention procedures.
- Focuses on ensuring guest and employee satisfaction while achieving the operating budget.
Education And Experience
- High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.
- OR 2 year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.
Managing Security/Loss Prevention Operations
- Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.
- Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.
- Develops detailed shut down procedures for the property to ensure that all areas are secured at the appropriate times.
- Comply with applicable laws and safety regulations.
- Follow proper key control guidelines in loss prevention and in the property.
- Develop a monthly checklist for all CCTV equipment, alarmed doors, and duress alarms to ensure they are fully functional.
- Incorporate into patrols an inspection tour of recording system.
- Follow Duty of Care process for the protection of guests and employees.
- Follows up on all unusual activities in and around the property.
- Handles complaints, settling disputes, and resolving grievances and conflicts.
- Implements action plans to monitor and control risk.
- Monitors all unusual activities in and around the property.
Ensuring Exceptional Customer Service
- Meet quality standards and customer expectations on a daily basis.
- Identifies the educational needs of others, developing formal educational or training programs or classes.
- Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.
- Provides services that are above and beyond for customer satisfaction and retention.
Additional Responsibilities
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Develops liaison with local law enforcement and emergency services.
- Informs and/or updates the executives and peers on relevant information in a timely manner.
- Provides information to supervisors and co workers by telephone, in written form, e mail, or in person.
About Marriott International
- Marriott International is an equal opportunity employer.
- Marriott Hotels strive to elevate the art of hospitality.
- JW Marriott is part of Marriott International's luxury portfolio.
- JW believes associates come first.
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