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Merchant Acquisition Specialist (Banking Domain) | Onsite Opportunity – Middle East
JohnTuringWatson (JTW) Software Solutions
Dubai, UAE
Full Time
Mid
Onsite
1 weeks ago
Merchant AcquiringSQLJavaOracle DatabasePayment ProcessingMerchant Onboarding
Free
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Merchant AcquiringSQLJava
About the Role
We are seeking an experienced Merchant Acquisition Specialist with a strong background in Banking & Payments. The role involves supporting merchant onboarding, analyzing workflows, troubleshooting production issues, and collaborating with cross-functional teams.
Key Skills for This Role
Merchant AcquiringSQLJavaOracle DatabasePayment ProcessingMerchant Onboarding
Responsibilities
- Support and manage merchant on boarding and merchant lifecycle processes
- Analyze merchant acquisition workflows and recommend process improvements
- Investigate production issues, transaction failures, settlement discrepancies, and merchant related incidents
- Perform SQL and Oracle database analysis to troubleshoot business and technical issues
- Work closely with Business Analysts, Developers, QA teams, and Banking Operations teams
- Validate merchant configuration, terminal setup, pricing, fees, and settlement rules
- Analyze transaction flows across POS, payment gateway, and acquiring systems
- Coordinate with cross functional teams to ensure timely issue resolution
- Prepare Root Cause Analysis (RCA) documents and support release validation
- Participate in system testing, UAT, and production deployments
Requirements
- 4 15 years of experience in Merchant Acquiring / Merchant Management within Banking or Payments industry
- Strong understanding of merchant onboarding, lifecycle management, payment processing, settlement, transaction lifecycle, pricing and fee structures
- Strong Java knowledge
- Excellent SQL skills
- Hands on experience with Oracle Database
- Strong analytical, troubleshooting, and investigation skills
- Experience supporting production applications
- Ability to analyze business requirements and technical workflows
Full Job Posting
Overview
- We are looking for an experienced Merchant Acquisition Specialist with a strong background in the Banking & Payments domain.
- The ideal candidate should have hands on experience with merchant acquiring systems, excellent analytical skills, and the ability to investigate and resolve complex production and business issues.
Responsibilities
- Support and manage merchant on boarding and merchant lifecycle processes.
- Analyze merchant acquisition workflows and recommend process improvements.
- Investigate production issues, transaction failures, settlement discrepancies, and merchant related incidents.
- Perform SQL and Oracle database analysis to troubleshoot business and technical issues.
- Work closely with Business Analysts, Developers, QA teams, and Banking Operations teams.
- Validate merchant configuration, terminal setup, pricing, fees, and settlement rules.
- Analyze transaction flows across POS, payment gateway, and acquiring systems.
- Coordinate with cross functional teams to ensure timely issue resolution.
- Prepare Root Cause Analysis (RCA) documents and support release validation.
- Participate in system testing, UAT, and production deployments.
Required Skills
- 4–15 years of experience in Merchant Acquiring / Merchant Management within the Banking or Payments industry.
- Strong understanding of: Merchant onboarding, Merchant lifecycle management, Payment processing, Merchant settlement, Transaction lifecycle, Merchant pricing and fee structures.
- Strong Java knowledge.
- Excellent SQL skills.
- Hands on experience with Oracle Database.
- Strong analytical, troubleshooting, and investigation skills.
- Experience supporting production applications.
- Ability to analyze business requirements and technical workflows.
Preferred Skills
- Knowledge of card payment processing (Visa, Mastercard, etc.).
- Familiarity with ISO 8583 message formats.
- Experience with REST APIs, Web Services, or Microservices.
- Working knowledge of Linux/Unix environments.
- Experience with Jira or similar issue tracking tools.
- Exposure to Agile/Scrum methodology.
- Basic Shell or Python scripting knowledge is an advantage.
- Understanding of reconciliation, settlement, chargebacks, and dispute management.
- Knowledge of PCI DSS compliance and payment security concepts.
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