Merchant Acquisition Manager

Overview

Merchant Acquisition & Portfolio Growth

• Identify, target, and secure high-potential retail, ecommerce, and hospitality merchants across the UAE.
• Build and manage a portfolio of premium brands aligned to mimojo’s programme objectives and customer demographics.
• Leverage personal industry networks to accelerate deal flow and reduce sales cycles.
• Position mimojo as a growth channel, not a discount channel - emphasizing incremental revenue and measurable ROI.

Commercial Strategy & Execution

• Own the entire commercial lifecycle: prospecting, presenting, negotiating, contracting, and onboarding.
• Structure commercially sound, merchant-funded offers aligned to partner and programme goals.
• Deliver against monthly and quarterly acquisition and revenue targets.
• Maintain accurate forecasting, pipeline management, and reporting via CRM systems.

Relationship Management & Value Delivery

• Act as the senior commercial point of contact for your merchant partners.
• Drive renewals, category expansion, upsell opportunities, and cross-program participation.
• Provide clear performance narratives and insights to ensure merchants understand campaign ROI.

Cross-Functional Collaboration

• Work closely with product, operations, marketing, and finance teams to ensure seamless onboarding and execution.
• Support programmed launches with fully activated, compliant, and optimized merchant participation.
• Feed market insights into product and commercial strategy to ensure mimojo stays ahead of industry needs.

Qualifications & Experience

• Bachelor's degree in business management, Commerce, or equivalent.
• At least 8 years of experience.
• Key competencies:

Mandatory

• 3-5 years’ experience in merchant partnerships, business development, account management, or commercial roles.
• Demonstrated success in acquiring or managing merchants within retail, ecommerce, or hospitality.
• Strong commercial acumen with a track record of closing high-value commercial agreements.
• Excellent negotiation, communication, and senior stakeholder management skills.
• Experience working with targets, pipelines, and CRM-led sales processes.
• Strong presentation capabilities - able to articulate commercial value clearly and persuasively.

Highly Advantageous

• Established network of retail and e-commerce merchants in the UAE.
• Experience in loyalty, fintech, payments, card-linked offers, or rewards platforms.
• Familiarity with merchant-funded marketing models, performance-based partnerships and/or media sales.
• Understanding of UAE consumer, tourist, and cross-border spend dynamics.
• Fluency in English required; Arabic is a plus.