linkedin
Membership & Events Manager
ACOUP
Dubai, UAE
Full Time
Manager
Onsite
2 days ago
Project ManagementEvent PlanningCRM SystemsMicrosoft OfficeBudget ManagementCommunication
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
Project ManagementEvent PlanningCRM Systems
About the Role
A fast-growing UK/European membership club is launching in the UAE and seeks a Membership & Events Manager. The role involves developing membership strategies, planning events, managing relationships, and overseeing budgets.
Key Skills for This Role
Project ManagementEvent PlanningCRM SystemsMicrosoft OfficeBudget ManagementCommunication
Responsibilities
- Develop and implement strategies to attract, engage, and retain members
- Manage the full membership lifecycle including recruitment, onboarding, renewals, and retention
- Plan, coordinate, and deliver a programme of in person, virtual, and hybrid events
- Develop event timelines, budgets, and project plans
- Source and manage venues, suppliers, speakers, and exhibitors
- Build and maintain strong relationships with members, partners, sponsors, and suppliers
- Prepare and manage membership and event budgets
- Collaborate with marketing teams to promote membership and events
- Prepare regular reports on membership performance, event outcomes, and KPIs
Requirements
- Experience managing membership programmes, events, or customer engagement initiatives
- Strong project management and organisational skills
- Excellent communication and interpersonal skills
- Proven ability to build relationships with a wide range of stakeholders
- Experience managing budgets and multiple projects simultaneously
- Proficiency with CRM systems, Microsoft Office, and event management platforms
- Strong analytical and problem solving skills
- Ability to work independently while contributing effectively as part of a team
- Flexibility to work evenings and weekends for events
Full Job Posting
Company Overview
- Our client is a fast growing UK/European membership club built around sporting and business networking, live events, and genuine communities.
- Members connect at regular meetups and networking events, enjoy VIP hospitality at major live sporting occasions, and tap into exclusive offers.
- The UAE launch will follow the social sporting calendar in Dubai and Abu Dhabi.
Membership Management
- Develop and implement strategies to attract, engage, and retain members.
- Manage the full membership lifecycle, including recruitment, onboarding, renewals, and retention.
- Maintain accurate membership records and databases.
- Respond promptly to member enquiries and provide exceptional customer service.
- Analyse membership trends and prepare regular reports on membership growth, retention, and engagement.
- Develop member communications, including newsletters, updates, and promotional materials.
- Identify opportunities to enhance member benefits and value.
Event Management
- Plan, coordinate, and deliver a programme of in person, virtual, and hybrid events.
- Develop event timelines, budgets, and project plans.
- Source and manage venues, suppliers, speakers, and exhibitors.
- Coordinate event marketing and promotional campaigns with internal and external stakeholders.
- Oversee event registration, attendee communications, and logistics.
- Manage on site event delivery, ensuring a high quality participant experience.
- Conduct post event evaluations and recommend improvements.
Relationship Management
- Build and maintain strong relationships with members, partners, sponsors, speakers, and suppliers.
- Identify sponsorship and partnership opportunities to support events and membership initiatives.
- Represent the organisation at events and networking opportunities.
Financial Management
- Prepare and manage membership and event budgets.
- Monitor event income and expenditure to achieve financial targets.
- Process invoices, sponsorship income, and membership payments where required.
Marketing and Communications
- Collaborate with marketing teams to promote membership and events.
- Create engaging content across email, website, and social media channels.
- Ensure branding and communications remain consistent across all member and event activities.
Reporting and Administration
- Prepare regular reports on membership performance, event outcomes, and key performance indicators.
- Maintain policies, procedures, and documentation relating to membership and events.
- Ensure compliance with relevant health and safety, safeguarding, and data protection requirements.
Skills and Experience Essential
- Experience managing membership programmes, events, or customer engagement initiatives.
- Strong project management and organisational skills.
- Excellent communication and interpersonal skills.
- Proven ability to build relationships with a wide range of stakeholders.
- Experience managing budgets and multiple projects simultaneously.
- Proficiency with CRM systems, Microsoft Office, and event management platforms.
- Strong analytical and problem solving skills.
- Ability to work independently while contributing effectively as part of a team.
Skills and Experience Desirable
- Experience within a membership organisation, professional association, charity, or not for profit.
- Knowledge of digital marketing and email marketing platforms.
- Experience managing sponsorships and partnerships.
- Familiarity with virtual and hybrid event technologies.
Working Arrangements
- This role requires flexibility, including evening and weekends, to cover events and produce live or time sensitive content.
- Some travel may be required.
- Full time in office / at events.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career