Member Services Executive
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Key skills for this role
About the Role
Deliver personalized luxury services, manage bespoke requests, and build relationships with VIP members while maintaining confidentiality and professionalism.
Key Skills for This Role
Responsibilities
- Deliver seamless and highly personalised experience for every member interaction
- Arrange luxury travel, private aviation, yacht charters, fine dining reservations, exclusive events, wellness experiences, and other bespoke lifestyle services
- Build long term relationships with members by understanding individual preferences and anticipating future needs
- Coordinate with premium suppliers and luxury partners to ensure flawless service delivery
- Handle urgent and complex requests with confidence, flexibility, and attention to detail
- Maintain highest standards of confidentiality, professionalism, and luxury service etiquette
Requirements
- Valid UAE driving licence
- Currently reside in UAE
- Experience in luxury hospitality or member services
Full Job Posting
Role Overview
- An exclusive Private Membership Club in Abu Dhabi is looking for an experienced Member Services Executive who understands luxury hospitality and is committed to delivering intuitive, personalised service to an international membership of VIP and UHNW individuals.
- As the primary point of contact for club members, you will build trusted relationships while coordinating bespoke lifestyle requests with professionalism, efficiency, and complete discretion.
Key Responsibilities
- Deliver a seamless and highly personalised experience for every member interaction.
- Arrange luxury travel, private aviation, yacht charters, fine dining reservations, exclusive events, wellness experiences, and other bespoke lifestyle services.
- Build long term relationships with members by understanding their individual preferences and anticipating future needs.
- Coordinate with premium suppliers and luxury partners to ensure flawless service delivery.
- Handle urgent and complex requests with confidence, flexibility, and attention to detail.
- Maintain the highest standards of confidentiality, professionalism, and luxury service etiquette.
- Represent the club with impeccable grooming and exceptional communication skills.
Additional Notes
- Accommodation and transportation are not provided.
- Applicants must hold a valid UAE driving licence and currently reside in the UAE.
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