Member Service Representative II

Member Service Representative II Branch Location: O'Leary, PEI

Internal applicants only

At Provincial Credit Union, we’re more than a financial institution - we’re a people-first, purpose-driven organization, proudly recognized as one of Canada’s Top 100 Employers for 2026 .

Guided by our IMPACT values, we’re committed to creating an exceptional employee experience where every team member feels supported, valued, and empowered.

As an MSR II, you’ll play an important role in supporting the day-to-day success of the branch.

You’ll manage the branch treasury, and ensure members receive the exceptional service they’ve come to expect from us.

You’ll also help identify opportunities to connect members with products and services that support their financial goals - all while maintaining a focus on accuracy, teamwork, and risk management.

In this role, you’ll:

• Manage the branch treasury, ensuring cash levels are maintained and risk management policies and procedures are followed.
• Provide professional, friendly, and accurate service to members
• Identify opportunities to deepen member relationships by referring products and services that meet their financial needs.
• Complete administrative, operational, and audit tasks to support branch compliance and effectiveness.

Education: High school diploma (or equivalent) and a minimum of two years’ experience in financial services.

Knowledge of cash handling and risk management procedures.

• A passion for helping members and delivering exceptional service