paycor
Member Service Representative II- Floating
Trumark Credit Union
Pennsylvania, USA
Full-time
Entry
Onsite
Discovered 1 weeks ago
Free
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Join Our Team and Make a Difference!
Looking for a workplace that values your growth, supports your goals, and makes a real impact?
At Trumark, we’re not just about banking—we’re about building a better future for our members and our team.
When you join us, you’ll enjoy:
- Flexibility & Balance: We get it—life is busy. We offer flexible schedules and time off so you can thrive at work and in life.
- Opportunities to Grow: From day one, we invest in your career with training, development, and room to advance.
- Benefits That Matter: Health, dental, vision, a 401(k) with matching, and even paid time off—because we care about you.
- A Chance to Give Back: Be part of something bigger by helping our members and communities achieve their goals.
What You’ll Do
As a Member Service Representative II, you’ll play a vital role in our members' financial journeys:
- Engage with members: Provide extraordinary service while identifying their financial needs.
- Promote solutions: Educate members on Trumark’s products, services, and programs to offer tailored financial solutions.
- Handle loan processes: Complete loan applications, process requests (excluding Home Equity and Mortgage), and assist with settlements.
- Leverage technology: Demonstrate mobile and digital banking tools to enhance member experiences.
- Support the branch: Perform teller functions, resolve escalated issues, and assist as a supervisor when needed.
What You Bring to the Table
- Education: High school diploma or equivalent required; continuing education preferred.
- Experience: At least 1 year of branch or equivalent experience with a financial institution.
- Skills: Strong communication and organizational abilities. Knowledge of banking products and systems. Proficiency in Microsoft Office applications.
- Strong communication and organizational abilities.
- Knowledge of banking products and systems.
- Proficiency in Microsoft Office applications.
- Availability: Flexibility to work evenings, weekends, or other shifts as needed.
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