Member Service Representative - Geauga YMCA

• High School Diploma or GED preferred.
• Minimum two years high school and 16 years old.

• Cash management experience.
• Computer and keyboarding experience. Certification(s) & Requirements:
• CPR and First Aid certification and Safety training required within 30 days of hire.

• Strong communication skills and phone etiquette.
• Strong customer service skills.
• Organized and able to follow directions.
• Friendly, outgoing personality.
• Comfortable working in a membership driven environment.
• Demonstrated commitment to the mission and cause of the YMCA, and uphold its values and ethics.
• Able to work effectively with people of different backgrounds, abilities, opinions and perceptions.
• Willing and able to be a mandated reporter for any signs or suspicion of child abuse or neglect. All employees are required to follow the child abuse and neglect reporting process: completion of Suspected Child Abuse/Neglect reporting form, calling children protective services (696- KIDS) and notifying your immediate supervisor, branch executive, risk management, and human resources.

• Frequent sitting, standing and walking, reaching, stooping, kneeling, and bending.
• Occasionally lifting and/or moving up to 50 pounds.

About YMCA of Greater Cleveland: Our vision is to be the premier community-based, charitable organization that embraces collaborations to build strong kids, strong families and strong communities.

That's why we offer an exceptional package that includes:

• A free membership to your local YMCA and discount to YMCA programs including childcare (part-time positions do not receive discount on childcare).
• Additional employee discounts at many places in and around town, just for being a YMCA of Greater Cleveland employee.
• Eligible employees receive comprehensive Benefits Plan including Health, Dental, Vision, Employee Assistance Plan, Retirement 8% paid by the YMCA of Greater Cleveland and paid vacation.