Member Engagement Coordinator

As a Member Engagement Coordinator (MEC) at Senture, you’ll be part of a mission-driven team focused on improving access to care for members.

This position centers around making high-volume outbound calls to engage members, SELLING the benefits of a free in-home or virtual health evaluation, and schedule appointments with licensed providers.

You’ll use scripts and an auto-dialer to communicate clearly, answer questions, and professionally overcome objections while using rebuttals.

The role requires someone who is personable, goal-oriented, and comfortable in a fast-paced call center environment where productivity and quality standards are key.

This position is fully remote, work from home.

Quick facts:

• 2 weeks of paid, mandatory training: 100% attendance required.
• All equipment provided.
• Call center hours: Monday-Friday, 8 AM-8 PM EST; Saturday-Sunday, 9 AM-5:30 PM EST.
• Competitive benefits, PTO, growth, and development opportunities.
• This position is fully remote, work from home.
• Pay Rate: Base of $13.50 per hour Start at $13.50 per hour, with scheduled raises as you grow—up to $15 per hour after two years.
• Start at $13.50 per hour, with scheduled raises as you grow—up to $15 per hour after two years.
• Interested in earning more?? This position offers a lucrative monthly incentive plan. Top performers can earn up to $1045.00 in incentives. Top ten MECs will also qualify for an additional $250.

Join Senture’s Member Engagement team to make a difference and earn additional incentives while helping members take control of their health!

Important: At the end of the application, you’ll see a screen titled “Digital Interview.” Please wait a moment for the purple link to load—this will take you to the required assessments.

These must be completed from a computer or laptop.

Assessments must be completed before moving forward in the process.

• High School Diploma or equivalent.
• Desire to work in a results-driven outbound call center environment.
• Strong sales aptitude with a focus on earning monthly incentives.
• Motivated to achieve productivity goals with a strong work ethic.
• Excellent communication skills, friendly, and conversational with members.