Medical Secretary
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
Role Overview
Assist physicians in providing high-quality patient care, while exhibiting strong customer service skills to all patients and the overall practice.
Brown University Health employees are expected to successfully role model the organization's values of Compassion , Accountability , Respect , and Excellence as these values guide our everyday actions with patients, customers, and one another.
Key Skills for This Role
Full Job Posting
SUMMARY
Assist physicians in providing high-quality patient care, while exhibiting strong customer service skills to all patients and the overall practice.
Brown University Health employees are expected to successfully role model the organization's values of Compassion , Accountability , Respect , and Excellence as these values guide our everyday actions with patients, customers, and one another.
RESPONSIBILITIES
- Responsible for answering phones, scheduling appointments, checking patients in and out from their appointment, and coordinating specialist appointments for patients
- Collects patient balances, copays, and credit cards at time of service
- Reviews lists of patients who need appointments and calls to schedule when due
- Verifies demographics and insurance carrier information for every patient
- Assists patients with Kiosk sign in
- Complies with OSHA and DOH standards
- Schedules, coordinates, and tracks STAT patient referrals and pre-authorizations
- Adheres to Brown Health Medical Group guidelines for protecting patients’ demographic, clinical, and financial information
- Provides superior customer service and outstanding patient care
- Attends meetings/workshops as they relate to current position and office workflows
- Performs other miscellaneous job-related duties as assigned
BASIC KNOWLEDGE
Knowledge normally acquired through completion of two-year Medical Office Management/Medical Secretary program or equivalent experience in a physician’s medical office practice.
Demonstrated knowledge and skills necessary to provide care to patients throughout the life span, with consideration of aging processes, human development stages, and cultural patterns in each step of the care process.
EXPERIENCE
Two years’ experience in a physician’s medical office practice.
Proficient in English language and computer appointment scheduling skills.
Familiarity with medical office procedures and medical terminology.
Excellent interpersonal and communication skills.
Pay Range
- $18.13-$29.90
Location
- LPG-Newport-20 Powel Ave - 20 Powel Ave Newport, Rhode Island 02840
Work Type
M-F 8a - 5pm
Work Shift
Day
Daily Hours
8 hours
Driving Required
No
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
About Brown University Health
Rhode Island's largest academic health system.
Visit company websiteJobs and hiring trendsApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Brown University Health
Professional Coder
, USA
Coding Specialist - Outpatient Telecommute
, USA
Coding Quality Reviewer and Educator
, USA
Coding Specialist - Outpatient Telecommute
, USA
Medical Assistant Ambulatory
Providence, USA
Unit Secretary
Providence, USA
Nurse Practitioner - Primary Care
Pawtucket, USA
Physician – Endocrinology
East Providence, USA