Medical Receptionist

We are seeking a receptionist/customer service agent with medical background for a healthcare center in Dubai Healthcare City.

The role involves managing front desk operations, providing exceptional customer service, and offering administrative support.

· Greet and welcome patients and visitors professionally.

· Answer calls, respond to inquiries, and direct calls.

· Schedule and confirm appointments using clinic software.

· Provide information about clinic services and treatments.

· Address patient concerns and complaints promptly.

· Foster a welcoming atmosphere.

· Coordinate patient care with clinic staff.

· Assist in preparing clinic reports and documentation.

· Patient Coordination:

· Assist with patient registration and ensure forms are completed accurately.

· Manage patient files, maintaining confidentiality.

· Coordinate with doctors and therapists for efficient patient flow.

· Administrative Support:

· Handle billing, payments, and insurance claims.

· Keep reception area clean and organized.

**· Education:** Bachelor’s degree in nursing is plus.

**· Experience:** Previous experience as a receptionist or in a customer service role, preferably in healthcare.

· Skills:

· Fluent in English; knowledge of Arabic or other languages is advantageous.

· Basic knowledge of Microsoft Office

· Strong organizational and multitasking abilities.

· Friendly and approachable demeanor.

**Experience:** 2 years as a receptionist (preferred)

Please share your CV via **hrkncrc@gmail.com**