Medical Receptionist
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Key skills for this role
About the Role
DERMADENT Skin and Dental Clinic seeks a Medical Receptionist to welcome patients, manage front desk operations, and support clinic workflow. Requires strong phone etiquette, medical terminology knowledge, and basic computer proficiency.
Key Skills for This Role
Responsibilities
- Welcome patients and manage front desk operations
- Handle check in and check out processes
- Verify patient information and coordinate appointment scheduling
- Answer phone calls and respond to inquiries
- Maintain patient records and ensure reception area is organized
- Collaborate with clinical staff to manage patient flow
Requirements
- High school diploma or equivalent
- Previous experience as a medical or dental receptionist or similar healthcare administrative role preferred
- Strong phone etiquette skills
- Familiarity with medical terminology
- Basic computer proficiency including electronic medical records
- Ability to work on site in Dubai
Full Job Posting
Company Description
- DERMADENT Skin and Dental Clinic is a specialized healthcare clinic focused on providing comprehensive skin and dental care services.
- The clinic is committed to delivering high quality, patient centered treatment in a professional and comfortable environment.
- DERMADENT combines modern technology with experienced clinical staff to offer a range of dermatological and dental procedures.
Role Description
- The Medical Receptionist will be responsible for welcoming patients, managing front desk operations, and supporting smooth clinic workflow.
- Daily tasks include greeting patients, handling check in and check out processes, verifying patient information, and coordinating appointment scheduling for skin and dental services.
- The role involves answering phone calls, responding to inquiries, maintaining patient records, and ensuring the reception area is organized and professional.
- The Medical Receptionist will collaborate with clinical staff to help manage patient flow and provide clear information about clinic procedures and policies.
Qualifications
- Candidates should possess skills in Appointment Scheduling and general Receptionist Duties for efficient front desk operations.
- Candidates should possess strong Phone Etiquette skills to manage incoming calls, patient inquiries, and follow ups professionally.
- Candidates should possess familiarity with Medical Terminology and experience in a Medical Office or clinical setting to handle patient information accurately.
- Candidates should possess good communication and interpersonal skills to interact effectively with patients and team members.
- Candidates should possess basic computer proficiency, including use of electronic medical or dental records and office software.
- Previous experience as a medical or dental receptionist, or in a similar healthcare administrative role, is preferred.
- A high school diploma or equivalent is required; additional training in healthcare administration or customer service is an advantage.
- Ability to work on site in Dubai, manage multiple tasks, and maintain confidentiality and professionalism at all times.
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