indeed
Medical Receptionist / Administration Officer
At Home Doc
Doha, QAT
Full Time
Entry
Onsite
2 weeks ago
Medical ReceptionAppointment SchedulingPatient Records ManagementCustomer ServiceMicrosoft OfficeBilling
Free
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Medical ReceptionAppointment SchedulingPatient Records Management
About the Role
At Home Doc is hiring a Medical Receptionist / Administration Officer for home healthcare services in Doha. The role involves scheduling appointments, managing patient records, and providing customer service.
Key Skills for This Role
Medical ReceptionAppointment SchedulingPatient Records ManagementCustomer ServiceMicrosoft OfficeBilling
Responsibilities
- Welcome patients and respond to enquiries via phone, email, and online channels
- Schedule, confirm, and manage home healthcare appointments
- Register new patients and maintain accurate patient records
- Prepare administrative documents, referrals, and medical forms
- Assist with billing, insurance verification, and payment processing
- Coordinate schedules for doctors, nurses, and allied health professionals
- Maintain confidentiality and ensure compliance with healthcare policies
- Deliver a professional, efficient, and patient focused service experience
Requirements
- Diploma or Bachelor's degree in Business Administration, Healthcare Administration, or a related field
- Experience in medical reception, healthcare administration, or customer service
- Excellent communication and organisational skills
- Proficiency in Microsoft Office and appointment scheduling systems
- Strong attention to detail and ability to manage multiple tasks
- Commitment to maintaining patient confidentiality
Full Job Posting
Medical Receptionist / Administration Officer | At Home Doc
- Be the friendly face that helps deliver exceptional healthcare.
- At Home Doc is seeking a professional and organised Medical Receptionist / Administration Officer to support our growing home healthcare services.
Key Responsibilities
- Welcome patients and respond to enquiries via phone, email, and online channels
- Schedule, confirm, and manage home healthcare appointments
- Register new patients and maintain accurate patient records
- Prepare administrative documents, referrals, and medical forms
- Assist with billing, insurance verification, and payment processing
- Coordinate schedules for doctors, nurses, and allied health professionals
- Maintain confidentiality and ensure compliance with healthcare policies
- Deliver a professional, efficient, and patient focused service experience
Skills & Experience
- Diploma or Bachelor's degree in Business Administration, Healthcare Administration, or a related field
- Experience in medical reception, healthcare administration, or customer service
- Excellent communication and organisational skills
- Proficiency in Microsoft Office and appointment scheduling systems
- Strong attention to detail and ability to manage multiple tasks
- Commitment to maintaining patient confidentiality
Preferred Qualifications
- Experience in a hospital, medical clinic, or home healthcare environment
- Knowledge of medical terminology and Electronic Medical Record (EMR) systems
- Experience with health insurance verification and billing
- Fluency in English; Arabic is an advantage
Why Join At Home Doc?
- Be part of a trusted provider of home healthcare services
- Work in a supportive and collaborative healthcare environment
- Enjoy opportunities for professional growth and career development
- Help deliver high quality, patient centred care across Qatar
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