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Medical Operations Manager
Professor Clinics
Riyadh, KSA
Full Time
Manager
Onsite
3 weeks ago
Clinical Operations ManagementWorkflow OptimizationSchedulingResource PlanningHealthcare Quality StandardsInfection Control
Free
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Clinical Operations ManagementWorkflow OptimizationScheduling
About the Role
Professor Clinics in Riyadh seeks a Medical Operations Manager to oversee daily operations of a specialized dental and derma center. The role manages clinical schedules, staffing, patient flow, and ensures compliance with healthcare regulations.
Key Skills for This Role
Clinical Operations ManagementWorkflow OptimizationSchedulingResource PlanningHealthcare Quality StandardsInfection Control
Responsibilities
- Oversee daily operations of the clinic to ensure safe, efficient, and high quality patient care
- Manage clinical schedules, staffing, and patient flow
- Coordinate closely with consultants, dentists, nurses, and administrative staff to optimize clinic utilization and minimize wait times
- Monitor operational performance and implement process improvements
- Ensure compliance with local healthcare regulations, infection control standards, and internal policies
- Supervise front desk and clinical support teams
- Resolve operational issues
- Manage inventory and supplies
- Ensure equipment and treatment rooms are ready and functioning
- Support budgeting and reporting
- Track key performance metrics
- Collaborate with leadership on patient experience initiatives and service development
Requirements
- Proven experience in clinical or medical operations management, preferably in dental, outpatient, or specialty clinic settings
- Strong skills in workflow optimization, scheduling, and resource planning
- Knowledge of healthcare quality standards, infection control, patient safety protocols, and regulatory requirements in Saudi Arabia
- Demonstrated ability to lead and motivate multidisciplinary teams
- Excellent communication and interpersonal skills
- Competence in using clinic management software, EHR or dental practice systems, and common office applications
- Strong analytical and problem solving abilities, including experience with KPIs, reporting, and data driven decision making
- Organizational and time management skills
- Bachelor's degree in Healthcare Administration, Business Administration, Nursing, Dentistry, or a related field
- Professional proficiency in English; proficiency in Arabic is highly beneficial
Full Job Posting
Company Description
- Professor Clinics is a specialized dental and Derma center led by an elite team of Saudi consultants across all major dental disciplines.
- The clinic is dedicated to providing high quality care using the latest global technologies, techniques, and equipment.
- Patients receive comprehensive treatment plans that combine advanced clinical expertise with a focus on comfort and safety.
Role Description
- The Medical Operations Manager is a full time, on site role based in Riyadh, responsible for overseeing the daily operations of Professor Clinics to ensure safe, efficient, and high quality patient care.
- Manages clinical schedules, staffing, and patient flow, coordinating closely with consultants, dentists, nurses, and administrative staff to optimize clinic utilization and minimize wait times.
- Monitors operational performance, implements process improvements, and ensures compliance with local healthcare regulations, infection control standards, and internal policies.
- Daily responsibilities include supervising front desk and clinical support teams, resolving operational issues, managing inventory and supplies, and ensuring that equipment and treatment rooms are ready and functioning.
- Supports budgeting and reporting, tracks key performance metrics, and collaborates with leadership on patient experience initiatives and service development.
Qualifications
- Proven experience in clinical or medical operations management, preferably in dental, outpatient, or specialty clinic settings.
- Strong skills in workflow optimization, scheduling, and resource planning to manage patient flow and staff assignments.
- Knowledge of healthcare quality standards, infection control, patient safety protocols, and regulatory requirements in Saudi Arabia.
- Demonstrated ability to lead and motivate multidisciplinary teams, resolve conflicts, and foster a collaborative, patient centered culture.
- Excellent communication and interpersonal skills for working with clinicians, staff, patients, and external partners.
- Competence in using clinic management software, EHR or dental practice systems, and common office applications (e.g., spreadsheets, presentations, email).
- Strong analytical and problem solving abilities, including experience with KPIs, reporting, and data driven decision making.
- Organizational and time management skills to handle multiple priorities and maintain attention to detail in a fast paced environment.
- Bachelor's degree in Healthcare Administration, Business Administration, Nursing, Dentistry, or a related field; a relevant master's degree is an advantage.
- Professional proficiency in English; proficiency in Arabic and familiarity with the local healthcare context are highly beneficial.
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